ENGINEERING EXECUTIVE (Customer Service)

Chemi-Con; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading electronics firm in Singapore seeks an Engineering Executive for customer service. The role involves liaising with head office and subsidiaries, providing technical support, and coordinating audits. Candidates should have a diploma in engineering and 2 years of relevant experience. Excellent communication and analytical skills are essential. Interested applicants should send their CV to the provided email.

Qualifications

• Minimum 2 years of experience in the electronics/semiconductor industry or Electrical Power Industry.
• Aptitude for analytical soft skills to identify problems.
• Ability to work independently with minimum supervision.

Responsibilities

• Liaise with Head Office and ASEAN subsidiaries on QA matters.
• Attend to customer queries via email/telephone/video conference.
• Provide technical support to ASEAN subsidiaries and customers.
• Support after-sales service with implementation and training.

Skills

Analytical skills

Communication skills

Problem-solving

Education

NITEC / Diploma / Degree in Engineering

Job description

A wholly foreign-owned in the business of electrolytic capacitors at ASEAN region, we invite suitable applicant to apply for:

ENGINEERING EXECUTIVE [CUSTOMER SERVICE]

THE JOB

• Liaise with Head Office and/or ASEAN subsidiaries on QA matters (include R&D).
• Attend / reply to customers’ queries via email / telephone / video conference.
• Coordination of IATF audits with external and internal auditors too.
• Provide technical support to ASEAN subsidiaries and customers.
• SERVICE SUPPORT: Ability to present the technical aspects of our products to customers (potential &/or current), to understand how our products can support their requirements.
• CUSTOMER INTERACTION: Identify customers needs, give recommendations and/or solutions how our products can support the customer via on-site / off-site technical presentations.
• POST-SALES SUPPORT: Support the after sales service with implementation, training and troubleshooting (if any) of our products.

THE PERSON

• (A) ACADEMIC
• NITEC / Diploma / Degree in Electronics / Electrical / Microelectronics Engineering or any related engineering field.
• (B) PROFICIENCY
• Minimum 2 years of related assembly experience preferably in an electronics / semiconductor industry / Electrical Power Industry.
• An aptitude to analytical soft skills to identify problems.
• (C) PERSONALITY
• Keen aptitude to learn, self-driven with good communication skills.
• Positive attitude and a flair interest to solve problem meticulously.
• Able to handle tasks independently with minimum supervision.

Interested applicants, send your detailed CV stating current and expected salary to [e-mail]