Engineering Call Center Customer Care Specialist

Talent Trader Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to join their dynamic team. In this role, you will be the first point of contact for customers, providing exceptional service and support. Your responsibilities will include handling inquiries, resolving complaints, and collaborating with internal teams to enhance customer satisfaction. This position offers an exciting opportunity to make a difference in a fast-paced environment while developing your skills in customer service. If you are passionate about helping customers and thrive in a challenging setting, this role is perfect for you.

Qualifications

• Diploma or degree in Engineering or related field required.
• Prior experience in customer service or call center environment is essential.

Responsibilities

• Handle customer inquiries and provide excellent service.
• Collaborate with teams to resolve customer issues efficiently.

Skills

Customer Service

Communication Skills

Problem-Solving

Interpersonal Skills

Multitasking

Technical Support

Education

Diploma or Degree in Engineering

Related Field

Tools

Microsoft Office

Job description

An established industry player is seeking a dedicated Customer Service Representative to join their dynamic team. In this role, you will be the first point of contact for customers, providing exceptional service and support. Your responsibilities will include handling inquiries, resolving complaints, and collaborating with internal teams to enhance customer satisfaction. This position offers an exciting opportunity to make a difference in a fast-paced environment while developing your skills in customer service. If you are passionate about helping customers and thrive in a challenging setting, this role is perfect for you.