Engineer (Networks)

Singtel Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A telecommunications leader in Singapore is looking for a candidate to lead network upgrades and troubleshooting for mobile technologies. Responsibilities include supervising teams, maintaining high service performance, and liaising with vendors. The ideal candidate holds an engineering degree and has strong analytical skills with interest in 5G technologies. Opportunities for ongoing training and health benefits are provided.

Benefits

Ongoing training and development programs

Full suite of health and wellness benefits

Internal mobility opportunities

Qualifications

• Strong analytical and systematic troubleshooting skills.
• Self-driven and highly motivated with interest in mobile technologies.
• Knowledge of protocols for 5G, LTE, VoLTE, UMTS, and GSM is desirable.

Responsibilities

• Lead and supervise teams for software and hardware upgrades on mobile Core and RAN nodes.
• Troubleshoot end-to-end cellular technology and analyze faults.
• Coordinate with vendors for software and hardware delivery and testing.
• Ensure service quality and performance of the network are maintained.

Skills

Strong analytical skills

Technical troubleshooting

Interest in mobile technologies

Protocol knowledge of 5G and LTE

Education

Engineering degree in computer engineering, computer science, or communications

Job description

Overview

Select how often (in days) to receive an alert:

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering and Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and are strong believers in upskilling and nurturing all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and empower every generation to live, work and play in new ways.

Make an Impact by

• Lead and supervise a team to carry out patch loading, implementation of software and hardware upgrades on mobile Core and Radio Access Network (RAN) nodes (4G/5G).
• Lead and supervise a team to test and roll out new operations support features and functions.
• Troubleshoot end-to-end cellular technology and perform root cause failure analysis for software and hardware faults in resolving radio network related issues.
• Liaise and coordinate with system vendors for the delivery, testing and timely implementation of new software, hardware and patches.
• Create and maintain engineering test documentation, operations and system administration processes.
• Perform and coordinate disaster recovery activities expeditiously in times of service disruptions to minimize operational downtime and productivity loss.
• Ensure that service quality and performance of the RAN and its associated nodes are maintained at high availability, with minimal disruption to operations support.
• Review existing best practices and processes for system acceptance testing and introduce preventive or optimized measures to improve system operations and team productivity.
• Create and maintain Standard Operating Procedures (SOPs) to operate the network elements.
• Troubleshoot and perform root cause analysis (RCA) for system faults. Provide engineering support and expertise to Planning and Product Marketing in technical feasibility studies and trials of new products and services.
• As updates and upgrades may disrupt mobile services, the successful candidate occasionally needs to work outside regular working hours to carry out such activities.
• There may also be unplanned system faults and service degradation outside regular working hours, for which the successful candidate may be contacted to support the restoration.

Skills for Success

• Engineering degree preferably in computer engineering, computer science or communications.
• Strong analytical and systematic troubleshooting skills in technical fault isolation and rectification.
• Self-driven and highly motivated with keen interest in mobile technologies (4G/5G).
• Protocol knowledge of 5G, LTE, VoLTE, UMTS and GSM interfaces and standards is desirable.

Rewards

• Ongoing training and development programs and work arrangements.
• Full suite of health and wellness benefits.
• Internal mobility opportunities.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees and customers and will require all prospective employees to be fully vaccinated.