Engagement Consultant - Eclipse Client Service

SS&C Technologies Holdings; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading investment technology firm in Singapore is seeking an experienced professional to lead the onboarding and implementation of investment manager clients. The role focuses on collaborating with internal teams, managing client relationships, and ensuring successful implementation on the platform. The ideal candidate has a minimum of 2 years in Financial Services or Investment Technology, strong communication skills, and a proven ability in system implementation.

Benefits

Hybrid Work Model

Flexible Personal / Vacation Time Off

Medical and Dental benefits

Bonus Scheme

Stock Allocation for eligible employees

Qualifications

• Minimum 2+ years of experience in Financial Services or Investment Technology.
• Strong background in system implementation and configuration.
• Excellent communication skills, especially for technical concepts.

Responsibilities

• Lead the onboarding and implementation of investment manager clients.
• Serve as the primary point of contact during the onboarding process.
• Collaborate with internal teams to ensure successful implementation.

Skills

Client relationship management

System implementation

Verbal and written communication

Project management

Technical concept explanation

Job description

Get To Know Us

SS&C Wealth & Investment Technologies is a leading provider of award-winning technology and services for the investment management industry worldwide. Our 5000+ clients across 50+ countries include asset managers, wealth managers, family offices, alternative investment managers, fund administrators, brokers, banks, and insurance. Our solutions streamline their processes for portfolio management, trading and order management, compliance, accounting, performance analytics, reporting and more.

Why You Will Love It Here!

• Flexibility : Hybrid Work Model and Business Casual Dress Code, including jeans, Centralised location – 2 minutes’ walk from Raffles Place MRT
• Work / Life Balance : Flexible Personal / Vacation Time Off, Sick Leave
• Your Wellbeing : Medical, Dental, Parental Leave and Well-Stocked Pantry
• Diversity & Inclusion : Committed to Welcoming, Celebrating and Thriving on Diversity
• Training : Hands‑On, Team‑Customised, including SS&C Learning and Development
• Extra Perks : Bonus Scheme, SS&C Stock(s) Allocation for eligible employees

What You Will Get To Do

Lead the onboarding and implementation of investment manager clients onto the SS&C Eclipse platform.

Coordinate and run client meetings, serving as the primary point of contact throughout the onboarding process.

Collaborate closely with internal teams (Development, Product Management, Client Services) to ensure successful implementation and client satisfaction.

Interact regularly with 3rd party vendors and internal stakeholders to streamline project execution.

Advocate for platform enhancements to meet evolving client needs and support scalability.

Oversee the end‑to‑end migration of client data and workflows onto a new accounting engine, ensuring accuracy, completeness, and minimal disruption to operations.

What You Will Bring

Minimum 2+ years of experience in Financial Services or Investment Technology, particularly in Trading, Operations, or Accounting.

Strong background in system implementation and configuration for accounting or trading platforms.

Proven ability to manage client relationships, expectations, and project timelines effectively.

Excellent verbal and written communication skills, especially in conveying technical concepts to non‑technical audiences.

Experience collaborating with Product and Development teams to influence product enhancements.

Understanding of account and relationship management best practices.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.