#EG Prompt Engineer/Designer

NCS Group; Singapore; On-site; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive pay

Professional development

Collaborative culture

Impactful programs

Job summary

NCS, a leading AI tech services company, seeks a Prompt Designer to shape, test, and refine prompts and AI interaction patterns for reliable, safe LLM outputs. You'll translate user needs into structured instructions and governed prompt assets, collaborating with product, engineering, and subject-matter experts to improve quality and business outcomes.

You will implement PromptOps, monitor production metrics, and define evaluation rubrics to ensure high accuracy and reduced hallucinations.

Qualifications

• Strong written communication skills with the ability to produce clear, unambiguous instructions.
• Experience creating structured prompts, prompt templates, and specifying output formats.
• Ability to translate business needs into actionable prompt requirements and documentation.
• Working knowledge of GPT/LLMs and how they respond to instructions and context.
• Understanding of hallucinations, bias, and common failure modes.
• Familiarity with prompting techniques (e.g., zero-shot/few-shot) and constraints.

Responsibilities

• Design and maintain structured prompts, templates, and output schemas aligned to product and stakeholder requirements.
• Define expected outputs, constraints, and completion criteria for deliverables; document assumptions, edge cases, and limitations.
• Apply LLM best practices to improve accuracy and consistency.
• Test and debug prompt behavior through iterative experimentation; analyze failures and reduce hallucinations.
• Create evaluation approaches (test sets, rubrics, human review workflows) and track quality over time.
• Implement PromptOps practices: version control, change management, documentation, and release processes for prompt assets.
• Monitor production performance (quality, safety, latency, and cost) and optimize prompts for efficiency.
• Collaborate with UX/Product teams to design user-friendly AI interactions, workflows, and guardrails.
• Partner with engineering to integrate prompts into applications, including retrieval-augmented workflows where applicable.
• Ensure prompts and AI experiences align with governance, security, privacy, and safety standards.

Skills

Structured prompts

Prompt templates

Output formats

Business requirements translation

GPT/LLMs knowledge

Hallucination awareness

Prompt testing

Governance & safety

UX/Product thinking

Version control

Job description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

Job Summary The Prompt Designer develops, tests, and refines prompts and AI interaction patterns to produce consistent, accurate, and safe outputs from large language models (LLMs). This role partners with product, engineering, and subject-matter experts to translate user needs into well-structured instructions, evaluation criteria, and governed prompt assets that improve quality, user experience, and business outcomes.

What Will You Do

• Design and maintain structured prompts, templates, and output schemas aligned to product and stakeholder requirements.
• Define expected outputs, constraints, and completion criteria for deliverables; document assumptions, edge cases, and limitations.
• Apply LLM best practices (context management, instruction hierarchy, few-shot examples) to improve accuracy and consistency.
• Test and debug prompt behavior through iterative experimentation; analyze failures and reduce hallucinations and variability.
• Create evaluation approaches (test sets, rubrics, human review workflows) and track quality over time.
• Implement PromptOps practices: version control, change management, documentation, and release processes for prompt assets.
• Monitor production performance (quality, safety, latency, and cost) and optimize prompts for efficiency.
• Collaborate with UX/Product teams to design user-friendly AI interactions, workflows, and guardrails.
• Partner with engineering to integrate prompts into applications, including retrieval-augmented workflows where applicable.
• Ensure prompts and AI experiences align with governance, security, privacy, and safety standards.

Qualifications

Communication & Writing (Core)

• Strong written communication skills with the ability to produce clear, unambiguous instructions.
• Experience creating structured prompts, prompt templates, and specifying output formats.
• Ability to translate business needs into actionable prompt requirements and documentation.

AI/LLM Knowledge (Core)

• Working knowledge of GPT/LLMs and how they respond to instructions and context.
• Understanding of hallucinations, bias, and common failure modes.
• Familiarity with prompting techniques (e.g., zero-shot/few-shot, chain-of-thought alternatives, tool/function calling concepts) and constraints.

Analytical Thinking (Core)

• Ability to test prompts systematically, interpret outputs, and identify root causes of failures.
• Comfort with iterative refinement, A/B-style comparisons, and accuracy/quality improvement.
• Ability to design simple evaluation criteria and measure improvements over time.

PromptOps & Governance (Core)

• Experience with prompt versioning, documentation, and change control.
• Understanding of monitoring needs for quality and safety in production.
• Awareness of cost optimization levers (token usage, response length constraints, prompt efficiency).

UX & Product Thinking (Core)

• Ability to design intuitive AI interactions that fit user workflows.
• Experience collaborating with product/UX to align AI behavior with user intent.
• Understanding of how to set expectations and provide helpful, safe responses.

Additional Information

Why Join NCS

• Lead high-impact AI management consulting programs for major enterprises and public sector clients.
• Shape enterprise strategies and governance frameworks that drive real transformation.
• Work with a talented, multidisciplinary team in a collaborative environment.
• Competitive compensation and strong professional development support.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. Together, we make the extraordinary happen. Learn more about us at ncs.co and visit our LinkedIn career site.