Education Tour Crew (Casual), Singapore Oceanarium ($14.00 / hour)

Resorts World Sentosa; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A leading entertainment destination in Singapore is looking for Education Tour Crew members to conduct educational tours at the oceanarium. Candidates should have good communication skills and a passion for marine life. The role includes facilitating engaging programmes, interacting with guests, and educating about sustainability. Fluency in Mandarin is an advantage as some programmes will be conducted in this language.

Qualifications

• Passionate in serving guests.
• Experience in engaging children and students is an advantage.
• Confident interacting with large groups.

Responsibilities

• Facilitate educational tours and programmes.
• Interact with guests about sustainability.
• Contribute ideas to new learning journeys.

Skills

Good communication skills

Customer service skills

Engaging with children and students

Fluency in Mandarin

Knowledge of marine biology

Education

GCE O/A Levels and Diploma in any discipline

Job description

Education Tour Crew (Casual), Singapore Oceanarium ($14.00 / hour)

The Crew conducts and delivers educational tours, public programmes, and learning journeys about animals and habitats in the Singapore Oceanarium.

Responsibilities

• Facilitate Educational Tours, Public Programmes and Learning Journeys to enable Guests to have an in-depth learning experience and provide insightful information about animals and habitats in the oceanarium. This includes programmes conducted in Mandarin.
• Facilitate overnight camps to share fun facts and information about animals in a fun and interactive manner to engage and educate the guests. This includes overnight camps conducted in Mandarin.
• Interact with guests to share information on sustainability and conservational matters and emphasize the importance of taking care of the environment.
• Contribute ideas to new learning journeys that are being developed.
• Assist in packing of logistical items for Tours, Programmes and Learning Journeys to ensure smooth execution of all these programmes.
• Provide exceptional guest services by observing safety protocol and upholding service standards.

Requirements

• GCE O/A Levels and Diploma in any discipline.
• Passionate in serving guests.
• Good communication and customer service skills.
• Experience in engaging children and students (guiding, tutoring, teaching) will be an advantage.
• Programmes may be conducted in Mandarin, and fluency in the Mandarin language would be an advantage to effectively communicate with Mandarin-speaking clients.
• Passionate about marine animals and environment.
• Knowledge/background in marine biology or marine animals would be useful.
• Confident interacting with large groups of people on topics related to marine animals and environment.
• Able to perform shift work, and willing to work during evenings, weekends and public holidays.

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