Education Front Desk & Customer Care Specialist

TLL BUSINESS MANAGEMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading education services company in Singapore is seeking customer-focused individuals to provide high-quality service to parents and students. The role requires at least a Diploma and proficiency in English. Ideal candidates have a background in hospitality, excellent communication skills, and can work shifts including weekends. Attractive remuneration and staff benefits are offered. Join us to enhance customer satisfaction and build lasting relationships.

Benefits

Attractive remuneration package

Staff benefits and perks

Employee engagement initiatives

Qualifications

• Possesses at least a Diploma.
• Strong proficiency in written and spoken English.
• Candidates with hospitality experience preferred.

Responsibilities

• Acquire knowledge of programmes and services.
• Deliver high-quality service in a customer-facing role.
• Support crowd management during peak periods.

Skills

Customer service

Bilingual proficiency

CRM systems

Communication skills

Team player

Education

Diploma

Job description

A leading education services company in Singapore is seeking customer-focused individuals to provide high-quality service to parents and students. The role requires at least a Diploma and proficiency in English. Ideal candidates have a background in hospitality, excellent communication skills, and can work shifts including weekends. Attractive remuneration and staff benefits are offered. Join us to enhance customer satisfaction and build lasting relationships.