Education-Focused Sales & Marketing & Ops Coordinator

Chess at Three Singapore; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A leading educational company in Singapore is seeking a versatile individual for customer service and marketing roles. Responsibilities include handling inquiries through various channels, assisting with enrollments, and supporting marketing efforts. Ideal candidates will have a background in customer service or education. This position offers opportunities for growth and a supportive work environment.

Benefits

Competitive salary and benefits

Supportive, fun environment

Opportunities for personal and professional growth

Qualifications

• Prior experience in customer service, sales, or operations is preferred.
• Background in education, childcare, or tutoring is a plus.
• University students are welcome to apply; strong performance may lead to a full-time role.

Responsibilities

• Assist with social media marketing.
• Handle customer enquiries via WhatsApp, calls, and walk-ins.
• Deliver excellent service, ensuring customer success and satisfaction.
• Assist with rescheduling, trial class feedback, and onboarding.
• Process enrollments, payments, and manage billing.
• Support marketing efforts and ensure customer follow-ups.
• Track sales metrics and maintain accurate client records.
• Oversee day-to-day logistics, maintain tidiness, and manage inventory.
• Provide operational support for holiday camps and special programs.
• Substitute or support teaching on ad hoc basis.

Job description

A leading educational company in Singapore is seeking a versatile individual for customer service and marketing roles. Responsibilities include handling inquiries through various channels, assisting with enrollments, and supporting marketing efforts. Ideal candidates will have a background in customer service or education. This position offers opportunities for growth and a supportive work environment.