Education Consultant

CHONG SIN INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An education services company in Singapore is seeking a Sales Executive to engage and manage customer relationships, primarily focusing on direct sales to parents and students. The successful candidate will have telemarketing experience and be bilingual in English and Chinese. This role involves developing sales plans, tracking results, and providing excellent customer experiences. Join a dynamic start-up culture and grow with the organization as you achieve and exceed sales targets.

Qualifications

• Experience in telemarketing or direct sales within education.
• Ability to develop new customer opportunities and close sales.
• Success in achieving sales targets.

Responsibilities

• Reach out and engage parents and students about products and services.
• Develop individual sales plans to build revenue.
• Track sales goals and results.

Skills

Bilingual in English and Chinese

Direct sales experience

Customer engagement

Telesales/telemarketing experience

Comfortable with cold-calling

Education

Polytechnic/University Graduate

Job description

The Role

The Role: This role will execute the sales plan to deliver maximum revenue potential. You will manage the engagement of customers and present the value and impact of our services to prospective customers. You will also be involved in sales forecasting to achieve targets while creating a good customer experience and satisfaction. Reporting to the Head of Sales and Operations, you will be part of a customer-fronting team within an education services company.

Responsibilities

A. Customers Experience & Engagement:

• Reach out and engage parents and students about our products and services through various communication channels such as telesales, messaging, etc.
• Discover, analyze and identify the customer requirements
• Promptly follow up on lead inquiries and personalize the message to each customer.
• Present the unique value of our services, tailoring them to achieve the needs of the prospective customers
• Provide excellent customer services, resulting in a strong referral or word of mouth

B. Sales Pipeline and Management:

• Involve in developing an individual sales plan to effectively build a pipeline and generate top-line revenue growth
• Work to achieve monthly sales targets as well as track sales goals and results
• Update all sales and follow-up activities in the sales reporting tool efficiently.
• Feedback to the management on ways to optimize lead channels and close the customers.
• Work with marketing to generate content and trafiic for our social media channels.

Requirements

• Bilingual in English and Chinese (Majority of customers are from China).
• Passion for direct sales, telesales, or telemarketing experience, preferably within the education or ed-tech space.
• Experience in developing new opportunities, closing sales, and exceeding the target-driven environment, focusing on B2C customers (e.g. young learners, parents, and their guardians).
• Comfortable with cold-calling, self-sourcing, and following through on leads.
• Demonstrated success in achieving ambitious sales goals.
• You are energetic, hungry for success, and achievement-oriented while being empathetic engaging, and consultative to our customers.
• Poly/Uni Graduates are welcome to apply

The right opportunity awaits the right candidate for the job. Apply today!

Be part of a high-performing start-up culture and Grow with a education services company on the way up!