Education Center Sales & Customer Experience Specialist

THE WRITE CONNECTION PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading education provider is seeking a Customer Service Officer in Singapore. The role involves providing exceptional service, managing sales leads, and contributing to a collaborative team environment. Ideal candidates will have at least one year of customer service experience, a commitment to excellence, and strong communication skills. This position offers a structured five-day workweek and the opportunity to work across multiple centers, emphasizing flexibility and professional growth.

Benefits

Comprehensive Medical and Dental benefits

Performance-based incentives

Opportunities for professional development

Exclusive staff discounts for TWC lessons

Team bonding activities

Qualifications

• At least 1 year of experience in customer service roles, preferably in education.
• Demonstrates integrity, professionalism, and a commitment to excellence.
• Positive and professional demeanor with excellent listening skills.

Responsibilities

• Share information about programmes and achieve sales targets.
• Address inquiries and resolve customer concerns efficiently.
• Utilise company tools to manage customer interactions.

Skills

Strong communication skills in English

Sales experience

Customer service excellence

Proficiency in MacBook and G-Suite

Attention to detail

Education

Minimum GCE 'O' level qualifications

Job description

A leading education provider is seeking a Customer Service Officer in Singapore. The role involves providing exceptional service, managing sales leads, and contributing to a collaborative team environment. Ideal candidates will have at least one year of customer service experience, a commitment to excellence, and strong communication skills. This position offers a structured five-day workweek and the opportunity to work across multiple centers, emphasizing flexibility and professional growth.