Education Center Customer Relations Specialist

HEGURU METHOD PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

An educational enrichment centre in Singapore seeks a service-oriented individual to manage customer enquiries, support operations, and schedule classes. The ideal candidate is proficient in Excel and Word, has excellent communication skills, and is a friendly team player. Must be detail-oriented and able to work weekends within a 5-day week. Knowledge of English and Mandarin is essential. Attractive remuneration and career progression are offered.

Benefits

Attractive remuneration

Career progression

Qualifications

• Proficient in basic Microsoft Excel and Word skills.
• Good communication skills to interact well with clients.
• Friendly, good etiquette, and service oriented.
• Good team player.
• Meticulous on details.
• Able to multi-task.
• Willing to work on weekends, with a 5-day work week from Wednesday to Sunday.
• Required languages: English and Mandarin.

Responsibilities

• Attend and follow up with customer enquiries.
• Support centre operations and administration.
• Arrange class schedules for students.
• Collect payment and register in the system.

Skills

Microsoft Excel

Microsoft Word

Communication skills

Service orientation

Team collaboration

Multi-tasking

Attention to detail

Job description

An educational enrichment centre in Singapore seeks a service-oriented individual to manage customer enquiries, support operations, and schedule classes. The ideal candidate is proficient in Excel and Word, has excellent communication skills, and is a friendly team player. Must be detail-oriented and able to work weekends within a 5-day week. Knowledge of English and Mandarin is essential. Attractive remuneration and career progression are offered.