Ecommerce & Live Stream Assistant

TEAMLINK MARKETING PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading ecommerce and marketing company in Singapore is looking for a proactive Ecommerce & Live Stream Assistant. The role requires managing online store accounts, executing livestream sessions, and analysing data for growth. Ideal candidates should have at least 2 years of ecommerce experience, strong analytical skills, and proficiency in tools like Excel and Google Analytics. Join us to enhance customer engagement and drive sales performance.

Qualifications

• Minimum 2 years of ecommerce experience across multiple platforms.
• Strong knowledge of platform tools, trends, and updates.
• Experience in live streaming or video commerce is a plus.
• Analytical, organised, and skilled in multitasking.
• Good communication skills and a strong sense of initiative.

Responsibilities

• Manage and optimise online store accounts across platforms.
• Coordinate order fulfilment and ensure inventory accuracy.
• Plan and execute platform-specific promotions.
• Host product livestreams and engage with audiences.
• Analyse sales, traffic, and campaign data.
• Support customer service improvement and collaboration.

Skills

Ecommerce management

Live streaming expertise

Analytical skills

Multitasking

Communication skills

Tools

Excel

Google Sheets

Google Analytics

Job description

Job Description:
We are looking for a proactive and detail-oriented Ecommerce & Live Stream Assistant to support daily ecommerce operations and live streaming across multiple platforms and brands. This role is ideal for someone who is independent, organised, and passionate about ecommerce, digital content, and sales performance. You will manage marketplace accounts, coordinate promotions, execute livestream sessions, and analyse data to drive growth and customer engagement.

Key Responsibilities:

• Ecommerce Account Management
  Manage and optimise online store accounts (e.g., Shopify, Lazada, Shopee, TikTok Shop, Amazon)
  Stay updated with platform tools, policies, and promotions
  Liaise with platform reps and resolve issues promptly
  Ensure accurate listings, pricing, and promotional compliance
• Operations & Inventory
  Coordinate order fulfilment and inventory accuracy
  Monitor deliveries and resolve fulfilment issues
• Campaigns & Promotions
  Plan and execute platform-specific promotions
  Collaborate with marketing teams and platform contacts
  Track campaign results and recommend optimisations
• Live Streaming
  Plan and host product livestreams
  Prepare content, operate tools, and engage audiences
  Review metrics and improve performance
• Data & Insights
  Analyse sales, traffic, and campaign data
  Recommend improvements to listings and strategies
• Cross-functional Collaboration
  Support customer service improvement and post-sale experience
  Work closely with marketing and ops to align efforts

Requirements:

• Minimum 2 years of ecommerce experience across multiple platforms
• Strong knowledge of platform tools, trends, and updates
• Experience in live streaming or video commerce is a plus
• Analytical, organised, and skilled in multitasking
• Proficient in tools like Excel, Google Sheets, Google Analytics
• Good communication skills and a strong sense of initiative

Bonus Skills:

• Marketplace promotional tools and SEO for listings
• Basic content editing for ecommerce visuals