eCommerce Executive

Chung Hwa Food Industries Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A food manufacturing company in Singapore is seeking an experienced E-commerce Sales Executive to join their Sales Team. The role requires at least 2 years of relevant experience and focuses on managing product listings, customer interactions across various e-commerce platforms, and contributing to marketing strategies. Strong communication skills and a positive attitude are essential. Knowledge of design software is a plus. The successful candidate will play a key role in driving sales growth and achieving targets.

Qualifications

• At least 2 years of working experience in the related field.
• Excellent communication and interpersonal skills, both written and verbal.
• Basic understanding of design software such as Adobe Photoshop/Illustrator is a plus.

Responsibilities

• Prepare and upload product listings on various e-commerce platforms.
• Maintain up-to-date product information and availability.
• Respond to eCommerce customer inquiries and concerns.
• Manage customer comments and reviews on social media.
• Assist in developing marketing project ideas and content.
• Perform social media and website content updates.
• Contribute to digital growth and content marketing strategy.
• Analyze product sales performance and forecast sales.
• Drive sales targets across the network.
• Collaborate with department heads for marketing strategies.
• Consolidate sales performance for reporting and recommendations.

Skills

Excellent communication skills

Interpersonal skills

Initiative

Positive attitude

Tools

Adobe Photoshop

Adobe Illustrator

Job description

Job Description

We are looking for an E-commerce Sales Executive to be part of our Sales Team.

What will you do:

• Prepare and upload product listing including content for various e-commerce partner’s platforms such as Redmart, Shopee, Fairprice Online, Lazada, Facebook, etc in Singapore
• Maintain and ensure all products information such as pricing, inventory, etc are up to date and available-to-sell
• Receive and respond to eCommerce customer inquiries and concerns. Coordinating customer service through web chat, phone, and emails
• Managing eCommerce customer’s comments and review through social media
• Able to assist in conceptualizing, developing and executing ideas for marketing projects ( Digital Marketing & Social Media Content)
• Take charge of performing social media and website content updates, producing content, key messages, and posts designed to drive traffic, promote audience engagement, and support company objectives
• Contribute to overall digital growth and content marketing strategy to communicate Company’s profile to the target audience and to support the Company outreach and expansion
• Analyse products sale performance, short term, and midterm sales forecast
• Drive monthly/yearly sales target achievement across sales network
• Work closely with various departments head to plan and execute all marketing strategies in order to achieve the sale target
• Consolidate sales performance from each platform for reporting and recommendation purposes
• Other days to days of operation. Logistics-related matters regarding running an e-commerce business

What it takes:

• At least 2 years of working experience in the related field
• Excellent communication and interpersonal skills, both written and verbal.
• Highly initiative with positive energy
• Process good attitude towards learning and improving
• Basic understanding of design software such as Adobe Photoshop/Illustrator, not a must but a plus point