Ecommerce Assistant Manager / Manager

LG Electronics Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A multinational electronics company in Singapore is seeking an experienced candidate to drive sales and manage operations on eCommerce platforms including Lazada, Shopee, and TikTok. The ideal candidate must have a diploma or degree in business administration or marketing, with 3-5 years' experience in eCommerce operations within the FMCG or consumer electronics industry. This role requires strong business acumen, project management skills, and the ability to handle multiple projects in a fast-paced environment.

Qualifications

• Minimum 3-5 years experience in eCommerce operations or Online Brand Store.
• Experience in FMCG or consumer electronics industry.

Responsibilities

• Drive sales and operations on eCommerce platforms.
• Liaise with marketing team to maximize sales.
• Manage eCommerce marketing budget and operational costs.
• Track and analyze store performance for business insights.

Skills

Business acumen

Project management

Negotiation

Communication

Consumer behavior understanding

Education

Diploma/Degree in business administration or marketing

Job description

We’re seeking ideal candidate will be able driving the sales targets of online platforms on Lazada, Shopee and TikTok and be the key coordinator for the campaigns and operations of the platform. The peronnel will be overall in charge for the full operations of the stores.

Area of Responsibility

• Key person to drive sales and operations on various all eCommerce marketplace channels in Singapore Lazada, Shopee, TikTok,)
• Liaise with performance marketing team to maximize sales with exceptional ROAS
• Familiar with the operations of Seller Centres and execute necessary initiatives from platform
• Has experience on Affiliate marketing, Livestreaming, Broadcasting features, Feed Post, etc) to ensure campaign tools are efficiently utilized.
• Work closely with platform KAMs to plan for campaigns, secure extra exposure and manage co-fund vouchers.
• Responsible to regularly track, analyze, interpret, and make necessary reporting to discover insights for effective business decisions and strategies to enhance store performance.
• Advise on various eCommerce marketplace stores and coordinate store layout, store design, communication messages in accordance to guidelines and campaign requirements with aim to increase sales, customer shopping experience and membership
• Responsible in the management of eCommerce marketing budget and operational costs with performance marketing team
• Actively connect and collaborate with various internal and external stakeholders in developing, planning and executing various campaigns and ensure timely and accurate messages to achieve assigned goals.
• Forecast sales with cross department metrics with sales head and secure stock with demand planners
• Knowledgeable in logistics planning and movement
• Stay abreast on market dynamics, competitive benchmarking and consumer insights and trends to develop better sales and marketing strategies.
• Regular reporting on store performance of assigned eCommerce stores.

Education level and/or relevant experience(s)

• Diploma/Degree (preferably in business administration or marketing)
• Min 3~5 years working expereince in eCommerce operations or Online Brand Store within FMCG or consumer electronics industry.

Knowledge and skills (general and technical)

• Strong in business, eCommerce acumen, project management skills with ability to handle multiple projects and work with cross functional teams.
• Proactive problem solver with attention to details.
• Demonstrate good understanding of consumer behaviorism, brand management and shopper marketing.
• Good in negotiation, communication and presnetation skills.
• Able to work independetly and excellent agility to work in a fast pace environment.

Appreciated if you could indicate your expected salary range and notice period in your application.