Sales Enablement Manager

PEOPLESEARCH PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company is seeking a proactive Sales Enablement Manager to enhance sales productivity and streamline processes. The role involves managing CRM systems, leading project implementations, and collaborating across departments to improve sales efficiency. Ideal candidates will have a strong background in sales operations, excellent communication skills, and experience in project management.

Qualifications

• Min 8 years of experience in Sales Operations or Sales Support roles.
• Strong understanding of B2B sales processes and commercial workflows.

Responsibilities

• Serve as the primary owner of the CRM system, ensuring its accuracy and usability.
• Lead implementation of sales tools and process improvement projects.
• Analyze key sales performance metrics and provide actionable insights.

Skills

Project Management

Analytical Skills

Interpersonal Skills

Communication Skills

Problem-Solving

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Sales

Bachelor’s degree in Marketing

Tools

MS Dynamics CRM

Job description

Sales Enablement Manager

We are seeking a highly organized and proactive Sales Enablement Manager to support our frontline sales teams by streamlining administrative tasks and enhancing overall sales productivity.

This role plays a vital part in managing key sales processes and CRM system. You will also lead the optimization of tools and processes to ensure a seamless customer journey and stronger commercial performance.

Key Responsibilities

CRM & Data Ownership

• Serve as the primary owner of the CRM system, ensuring its accuracy, usability, and effectiveness.
• Conduct regular training for sales teams on CRM usage and ensure timely resolution of system-related queries.

Project Management

• Lead implementation of sales tools and process improvement projects.
• Coordinate across departments to ensure successful delivery, user adoption, and change management.

Workflow Optimization

• Develop and refine scalable processes that improve sales team productivity and enhance the overall customer experience.
• Identify recurring process issues and implement solutions to eliminate delays and simplify workflows.

Operations & Support

• Provide day-to-day support to sales teams, including handling ad-hoc quotations, lead management, and customer onboarding activities
• Enhance sales efficiency by identifying opportunities to simplify and standardize key processes.

Cross-Functional Collaboration

• Partner with Marketing, Finance, IT, and Operations to align on strategic goals and drive integrated sales process improvements.
• Ensure consistency and alignment with global and regional initiatives.

Compliance & Governance

• Ensure all sales processes, tools, and data handling practices adhere to corporate compliance standards and policies.

Performance Tracking & Business Intelligence

• Analyze key sales performance metrics and provide actionable insights to inform decision-making and support strategic planning.
• Develop and distribute reports to support sales leaders in performance management.

Team Leadership

• Lead, coach, and develop a team of sales support professionals to ensure high performance and effective collaboration.
• Foster a culture of collaboration, continuous learning, and operational excellence within the team.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Min 8 years of experience in Sales Operations, Sales Support, or Sales Planning roles.
• Strong understanding of B2B sales processes and commercial workflows.
• Proven track record in project management, including system rollouts and change initiatives
• Experience in MS Dynamics CRM (As an administrator) is mandatory
• Excellent interpersonal and communication skills with the ability to work across departments and at all organizational levels.
• Strong analytical skills with a focus on continuous improvement and problem-solving.
• Experience managing or mentoring a team is a plus.

Location : Singapore, Central

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we d love to hear from you. Please send in your updated CV to [e-mail] (Chen Yingjun, Reg No: R1216690) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057