Assistant Manager - Freight Industry

Stafflink Services Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company that excels in logistics solutions! In this role, you will lead a dynamic team overseeing air and sea freight operations, ensuring compliance and optimizing processes. Your leadership will be key in delivering efficient logistics while maintaining top-notch client communication. Embrace the opportunity to drive operational excellence and foster a positive work environment. If you are results-oriented and ready to tackle challenges, this is the perfect chance to elevate your career in a vibrant industry.

Qualifications

• Minimum 7 years in freight and logistics leadership roles.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee daily air and sea freight operations for timely delivery.
• Manage cross-border tracking processes and compliance.

Skills

Leadership

Communication

Problem Solving

Adaptability

Interpersonal Skills

Education

Diploma in Logistics

Degree in Supply Chain Management

Job description

Location: Changi Airfreight Centre
Salary: Up to $4,200 + Attractive Shift & Weekend Allowances
Working Hours: Rotating Shifts
AM Shift: 8:30 AM – 6:00 PM
PM Shift: 2:00 PM – 10:00 PM (Additional $20/day shift allowance)
Weekend Shift: 1 weekend/month (Work From Home unless stated)
Saturday: 9:00 AM – 7:00 PM ($60/day)
Sunday: 9:00 AM – 7:00 PM ($100/day)

About the Role:

This role oversees daily air and sea freight operations, ensures regulatory compliance, optimizes processes, and leads a team to deliver efficient logistics solutions while maintaining strong client communication and service standards.

Key Responsibilities:

Freight Operations Management

• Oversee daily air and sea freight operations to ensure timely and efficient delivery of goods.

• Manage cross-border tracking processes in compliance with international shipping and customs regulations.

• Liaise with carriers, customs authorities, and key stakeholders to prevent and resolve operational disruptions.

Process Optimization

• Identify areas of inefficiency in freight workflows and implement enhancements to improve overall operational performance.

• Utilize data insights to refine strategies, reduce delays, and optimize cost efficiency.

Client Communication

• Provide timely shipment updates and proactively address client concerns to maintain a high level of customer satisfaction.

• Work collaboratively with the Customer Focus Team to ensure seamless communication and service delivery.

Compliance & Documentation

• Ensure all freight operations comply with applicable international laws and industry regulations.

• Maintain accurate and complete shipment records, including customs documentation and tracking reports.

• Oversee timely billing and conduct invoice verifications to ensure accuracy.

Problem Solving

• Analyze complex situations, evaluate solutions, and make timely decisions to resolve operational issues and customer complaints.

Requirements

Education

• Diploma, degree, or equivalent in Logistics, Supply Chain Management, Business Administration, or a related field preferred.

Leadership Experience

• Minimum of 7 years in a freight and logistics leadership role.

• Proven experience leading teams in a dynamic and fast-paced environment.

Communication Skills

• Excellent verbal and written communication skills to engage effectively with internal teams and external stakeholders.

Hands-On Management

• Willingness to work alongside the team on the ground to ensure operational excellence.

• Ability to lead and manage day-to-day activities actively.

Conflict Resolution

• Strong analytical and interpersonal skills to mediate disputes and foster team cohesion.

Adaptability & Flexibility

• Capable of guiding teams through changes and operational shifts.

• Committed to continuous learning and management improvement.

Decision-Making Ability

• Skilled in making sound decisions under pressure, balancing business needs with team welfare.

• Proactive in identifying challenges and implementing practical solutions.

Results-Oriented

• Driven to meet performance targets and deadlines while ensuring high standards are upheld.

• Holds self and team accountable for outcomes.

Interpersonal Skills

• High emotional intelligence to build rapport and support team morale.

• Fosters a positive and engaging work environment.

Why Join Us?

Ready to take your career to new heights?
Apply now and be part of a team that delivers more than just cargo – we deliver confidence.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090