Administrative Officer

Seatrium; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading company in Singapore is seeking a Customer Relations Officer to manage customer inquiries, ensure facilities are well-maintained, and support office operations. The ideal candidate will have a diploma in Business Administration and strong interpersonal skills. Responsibilities include liaising with various departments and assisting in event coordination. Training will be provided.

Benefits

Islandwide transport provided

Qualifications

• Minimum 2 years of customer relations experience.
• Excellent interpersonal skills to manage customer complaints.

Responsibilities

• Ensure Superintendent Rooms are equipped prior to check-in.
• Act as primary contact for customer inquiries and requests.
• Assist with bookings and management of meeting rooms.

Skills

Interpersonal Skills

Customer Relations

Education

Diploma in Business Administration

Job description

JOB DESCRIPTION

• Ensure that Superintendent Rooms are equipped with all necessities prior to check-in.
• Conduct routine checks on building facilities and liaise with maintenance departments for repairs.
• Liaise with Sky Café on weekly menus and reservations.
• Verify charges from Sky Café.
• Liaise with cleaners to maintain the cleanliness of Customer Office (CO1).
• Act as the primary point of contact for customer inquiries and requests.
• Provide reception support for Customer Offices (CO1 & CO2) when required.
• Assist with bookings and management of meeting rooms in CO1 as needed.
• Assist in issuance, reactivation, and cancellation of EPI cards for customers.
• Assist in raising Purchase Requisitions via SAP.
• Assist in the management of keys for furniture and doors in CO1.
• Manage a pool of bicycles for customers, liaise with Security and Co-op for plates and plate mounting services, and arrange servicing when necessary.
• Support Customer Office 2 (CO2) operations when required.
• Monitor cleanliness, usage, and pantry inventory; raise requisitions when necessary.
• Provide assistance during events as required.
• Perform other tasks as assigned by the Manager.

JOB REQUIREMENTS

• Diploma in Business Administration or related discipline.
• Minimum 2 years of customer relations experience.
• Excellent interpersonal skills, with the ability to handle and manage customer complaints, and to coordinate and organize events and functions.
• Able to develop good working contacts and relationships with customers.
• Training will be provided.

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

Tuas Boulevard Yard

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

Monday – Thursday: 8:00am – 5:15pm

Friday: 8:00am – 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies shall be used for evaluation and processing in accordance with our recruitment policies. By providing your personal data, you consent to this use under the Personal Data Protection Act 2012.

BUSINESS UNIT

Seatrium Limited