E-Commerce Sales Executive

FULL SMART TECHNOLOGY PTE LTD; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading e-commerce technology company in Singapore is seeking an E-commerce Sales Executive to join their team. The role involves managing product listings, responding to customer inquiries, and collaborating with various departments. Candidates should have at least 2-3 years of experience in a related field and excellent communication skills. A positive attitude and familiarity with design software are a plus.

Qualifications

• At least 2-3 years of working experience in the related field.
• Excellent communication and interpersonal skills, both written and verbal.
• Highly initiative with positive energy.

Responsibilities

• Prepare and upload product listings for e-commerce platforms.
• Maintain up-to-date product information, pricing, and inventory.
• Respond to eCommerce customer inquiries and concerns.

Skills

Excellent communication and interpersonal skills

Initiative

Positive energy

Learning and improvement attitude

Tools

Adobe Photoshop

Adobe Illustrator

Job description

We are looking for an E-commerce Sales Executive to be part of our Ecommerce Team.

What will you do:

• Prepare and upload product listing including content for various e-commerce partner’s platforms such as Shopee, Lazada, Carousell, Facebook, etc in Singapore
• Maintain and ensure all products information such as pricing, inventory, etc are up to date and available-to-sell
• Receive and respond to eCommerce customer inquiries and concerns. Coordinating customer service through web chat, phone, and emails
• Managing eCommerce customer’s comments and review through social media
• Work closely with various departments head to plan and execute all marketing strategies in order to achieve the sale target
• Consolidate sales performance from each platform for reporting and recommendation purposes
• Other days to days of operation. Logistics-related matters regarding running an e-commerce business

What is takes:

• At least 2-3 years of working experience in the related field
• Excellent communication and interpersonal skills, both written and verbal.
• Highly initiative with positive energy
• Process good attitude towards learning and improving
• Basic understanding of design software such as Adobe Photoshop/Illustrator, not a must but a plus point