E-Commerce Operations Specialist

ASUS Global Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology company in Singapore is seeking an E-Commerce Operations Specialist to support its online store. Responsibilities include managing order processing, inventory, website maintenance, and assisting with digital marketing campaigns. The ideal candidate should have at least 1 year of experience in e-commerce, proficiency in technical skills related to e-commerce platforms, and basic knowledge of web analytics tools. This is an excellent opportunity for those eager to innovate in the tech world.

Qualifications

• At least 1 year of experience in e-commerce related roles.
• Proficiency in platforms like Shopify, Magento, WooCommerce.
• Basic understanding of Google Analytics and digital marketing tools.

Responsibilities

• Manage end-to-end order processing including tracking and fulfillment.
• Monitor inventory levels and update e-commerce platform information.
• Assist in updating product listings, descriptions, and images.
• Enter and maintain accurate data in the e-commerce system.
• Assist with digital marketing efforts like SEO and email marketing.
• Provide basic technical support for the e-commerce platform.
• Collaborate with E-Commerce Manager and cross-functional teams.

Skills

Technical Skills in e-commerce platforms

Knowledge of web analytics tools

Job description

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

The Summary

As an E-Commerce Operations Specialist, you will play a crucial role in supporting the E-Commerce Manager and ensuring the smooth operation of our online store. This position requires a detail-oriented and organized individual who can manage order processing, inventory management, and website maintenance. You will be responsible for updating product listings, monitoring inventory levels, and assisting in the execution of digital marketing campaigns. Your ability to analyze data, generate reports, and provide technical support will be essential in optimizing our e‑commerce operations. We are looking for a proactive team player who can thrive in a fast-paced environment and contribute to the success of our e‑commerce initiatives.

The Responsibilities

• Order Processing: Manage the end-to-end order processing, including order entry, tracking, and fulfillment. Coordinate with the warehouse and logistics teams to ensure timely and accurate delivery of orders.
• Inventory Management: Monitor inventory levels and update the e-commerce platform with accurate stock information. Assist in inventory audits and manage stock replenishment to prevent stockouts and overstock situations.
• Website Maintenance: Assist in updating product listings, descriptions, images, and pricing on the e-commerce platform. Ensure the website content is accurate, up-to-date, and optimized for search engines.
• Data Entry and Reporting: Enter and maintain accurate data in the e-commerce system, including customer information and order details. Generate weekly reports on sales, inventory, and customer feedback to support decision-making.
• Marketing Support: Assist in the execution of digital marketing efforts, including SEO maintenance, email marketing, social media, and promotions. Monitor and report on the performance of marketing activities, providing insights for improvement.
• Technical Support: Provide basic technical support for the e-commerce platform, troubleshooting minor issues and escalating complex problems to the IT team. Assist in the integration and maintenance of third-party tools and services.
• Collaboration: Work closely with the E-Commerce Manager and other departments to ensure smooth operations and alignment with business goals. Support cross-functional projects and initiatives as needed.

The Requirements

• At least 1 year of experience in e-commerce related roles
• Technical Skills: Proficiency in e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
• Basic knowledge of web analytics tools (e.g., Google Analytics) and digital marketing tools.