E-commerce Operations & Marketing Executive

SHOPGIFTS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A growing E-commerce company in Singapore is seeking an organised E-commerce Operations & Marketing Executive to support online business. Responsibilities include product sourcing, listing management, and marketing support. The ideal candidate has experience in e-commerce operations and good communication skills. Competitive salary and opportunities for career growth are offered.

Benefits

Competitive salary

Performance bonuses

Opportunities for growth

Qualifications

• Experience in e-commerce operations or digital marketing.
• Comfortable using Shopify or similar platforms.
• Ability to multitask and manage deadlines.

Responsibilities

• Research and negotiate with suppliers.
• Create and manage product listings on Shopify.
• Assist with order processing and inventory updates.
• Support content creation for marketing materials.

Skills

E-commerce operations experience

Strong attention to detail

Basic knowledge of product sourcing

Communication skills

Multitasking ability

Tools

Shopify

Canva

CapCut

Job description

About the Role

We are looking for a highly organised and resourceful E-commerce Operations & Marketing Executive to support our growing online business. This role combines product sourcing, product listing creation, basic operations, and digital marketing. You will work closely with the management team to bring new products to market, improve online visibility, and support day-to-day e-commerce processes.

Key Responsibilities

Product Sourcing & Development

• Research, source, and negotiate with suppliers (local and overseas)
• Request quotations, compare pricing, MOQ, lead times, and quality
• Coordinate sampling, product testing, and development
• Maintain supplier database and ensure timely follow-ups

Product Listing Creation & Management

• Create SKU listings on Shopify and other platforms (Carousell, TikTok Shop, Shopee/Lazada if applicable)
• Upload product photos, descriptions, specifications, pricing, and shipping details
• Optimise listings for SEO, clarity, and conversion
• Ensure product information is up-to-date and accurate across all platforms

E-commerce Operations

• Assist with order processing, fulfilment coordination, and inventory updates
• Track incoming stock, supplier deliveries, and production timelines
• Support customer enquiries and after-sales where required
• Monitor product performance and report on bestsellers, slow-moving stock, and opportunities

Marketing & Content Support

• Support content creation for social media, ads, and website (photos, short videos, captions)
• Execute basic marketing tasks such as posting, scheduling, and running simple campaigns
• Assist with promotional planning, bundle deals, and festive launches
• Coordinate with external designers/agencies when needed

Requirements

Must Have

• Experience in e-commerce operations, online selling, or digital marketing
• Strong attention to detail and organisation skills
• Basic knowledge of product sourcing (Alibaba, local vendors, etc.)
• Comfortable using Shopify or similar platforms
• Good communication skills (written & verbal)
• Ability to multitask and manage deadlines

Good to Have

• Experience with Carousell, TikTok Shop, Shopee, Lazada
• Graphic design or photo/video editing skills (Canva, CapCut)
• Knowledge of SEO, online ads, or analytics
• Prior experience in consumer products, gifts, or merchandising

What We Offer

• Competitive salary & performance bonuses
• Opportunities to grow into senior operations or marketing roles
• Friendly, fast-moving work environmentDirect involvement in product launches and creative decisions
• Training provided for platforms, tools, and sourcing processes