E-Commerce Growth & Operations Specialist

J&W Premium and Exclusive Pte. Ltd.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading e-commerce company in Singapore is seeking a professional to manage online sales and ensure customer satisfaction across multiple platforms. The ideal candidate is sales-driven, independent, and proficient with social media and Microsoft Office. Responsibilities include managing campaigns, processing orders, and providing excellent customer service. The role requires a solid understanding of e-commerce operations and dedication to achieving set sales targets.

Qualifications

• Experience managing online sales and e-commerce platforms.
• Ability to handle customer inquiries across multiple channels.
• Familiarity with online marketplaces like Lazada and Shopee.

Responsibilities

• Manage and execute campaigns for online sales.
• Maintain updated stock across all channels.
• Process online orders effectively.
• Provide exceptional customer support.
• Assist with improvements on digital/e-commerce platforms.

Skills

Sales driven personality

Basic understanding of customer service

Microsoft Office (Excel)

Social media proficiency

Independent

Resourceful

Job description

A leading e-commerce company in Singapore is seeking a professional to manage online sales and ensure customer satisfaction across multiple platforms. The ideal candidate is sales-driven, independent, and proficient with social media and Microsoft Office. Responsibilities include managing campaigns, processing orders, and providing excellent customer service. The role requires a solid understanding of e-commerce operations and dedication to achieving set sales targets.