E-commerce Executive

MINISTRY OF CLEAN PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A progressive technology firm located in Singapore seeks an E-commerce Operations Specialist to manage and enhance e-commerce platforms and CRM systems. The role requires proficiency in Python for automation, strong understanding of various e-commerce systems, and excellent analytical skills. This position offers opportunities to develop automation tools to streamline workflows and improve marketing strategies. Candidates should be fluent in English and capable of multitasking in a dynamic environment, while having strong communication skills.

Qualifications

• Proficiency in Python for automation and data processing is essential.
• Experience with e-commerce backend platforms like Tiktok, Shopee, Lazada, and Shopify is required.
• Strong understanding of CRM systems, preferably Peppercloud, is necessary.
• Good analytical skills in Excel or Google Sheets are important.
• Ability to multitask in a fast-paced environment is required.
• Strong communication and attention to detail are essential.
• Fluent English (written and spoken) is mandatory.

Responsibilities

• Manage e-commerce platforms including product listings and promotions.
• Update and maintain the company website with relevant information.
• Oversee customer data in CRM and automate workflows.
• Develop tools to streamline operations and data handling.
• Analyze customer behavior and sales performance for informed decisions.
• Collaborate with teams to ensure alignment of digital systems with workflows.
• Participate in digitalization initiatives.

Skills

Proficiency in Python for automation and data processing

Experience managing e-commerce backend dashboards

Strong understanding of CRM systems

Good analytical skills

Strong communication skills

Attention to detail

Good command of English written and spoken

Job description

Job Description:

• Manage and maintain all e-commerce platforms (Tiktok, Shopee, Lazada, Shopify), including product listings, pricing, inventory and promotional updates.
• Maintain and update the Airtumtec website, including travel advisories, product information and campaign content.
• Oversee customer data in Peppercloud CRM and build automated workflows for coating reminders, birthday gifts and promotional messages.
• Develop and maintain automation tools to streamline operations, such as order data collation and packing list generation.
• Analyse customer behaviour, sales performance and advertisement ROI to support marketing and business decisions.
• Collaborate with operations, marketing, and management to ensure digital systems align with business workflows.
• Participate in digitalisation initiatives and present systems to stakeholders when required.

Job Requirements:

• Proficiency in python for automation and data processing.
• Experience managing e-commerce backend dashboards (Tiktok, Shopee, Lazada, Shopify).
• Strong understanding of CRM systems (Peppercloud preferred).
• Good analytical skills with proficiency in excel/google sheets.
• Ability to handle multiple responsibilities and work in a fast-paced environment.
• Strong communication skills and attention to detail.
• Good command of English written and spoken.