E-commerce & Digital Marketing Coordinator

Sport Plus Media Pte Ltd; Singapore; On-site; SGD 35,000 - 55,000; Full time

Job summary

A growing e-commerce business in Singapore is seeking a candidate to support the setup and operation of their online store. Your role will involve managing products, running marketing campaigns, coordinating with suppliers, and analyzing sales performance. Ideal candidates will have experience in e-commerce, CRM, and digital marketing, coupled with strong analytical skills. Join us to enhance our sports audience's commerce experience.

Qualifications

• Experience in managing e-commerce platforms and online stores.
• Proficiency in CRM and digital marketing tools.
• Strong analytical skills for performance tracking.

Responsibilities

• Support the setup and growth of e-commerce business.
• Manage the online store including products and stock.
• Coordinate with suppliers and assist with ticketing setup.
• Create and schedule marketing campaigns.
• Monitor orders and customer inquiries.
• Track store performance and suggest improvements.

Skills

E-commerce Operations

CRM Management

Digital Marketing

Analytics

Basic Photo Editing

Tools

Wix

Mailchimp

Google Analytics

Job description

Role Overview

You will support the setup, operation, and growth of our e-commerce business. This includes managing products, running CRM and marketing campaigns, coordinating with suppliers and partners, and analyzing sales performance. You will work closely with the founders/management team to bring our sports audience into a thriving commerce ecosystem.

Key Responsibilities

• E-commerce Operations
• Manage the online store on Wix (products, pricing, stock, categories)
• Coordinate with suppliers on merchandise orders, inventory, timelines
• Upload product photos, write descriptions, tag categories
• Assist with ticketing setup (Wix Events or third-party integrations)
• Monitor orders, refunds, customer inquiries
• CRM & Digital Marketing
• Create and schedule email marketing campaigns (Mailchimp / Wix CRM)
• Build customer segments and automated flows (abandoned cart, welcome, promotions)
• Manage discount codes, promotions, and loyalty initiatives
• Support social media execution for product launches and events
• Work with Content / Media Team for Content & Branding
• Draft product copy, newsletters, promotional posts
• Ensure brand consistency across store assets and merchandise
• Analytics & Reporting
• Track store performance on Wix Analytics / Google Analytics
• Report on conversions, traffic, top-selling categories, customer behavior
• Suggest improvements based on insights

Nice-to-Have Skills

• Basic photo editing (Canva/Photoshop)
• Interest in sports merchandise or community /fan engagement
• Experience running student club social media or blog shops