E-commerce Admin Assistant

Xurply Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A growing e-commerce company in Bukit Batok is seeking a detail-oriented E-commerce Admin Assistant. The role involves handling refunds, managing customer disputes, and supporting general admin tasks. Candidates should have 1–2 years experience in e-commerce or retail, and be proficient in Microsoft Office. This is a full-time position with a salary range of $2,000 - $3,000 monthly plus commissions.

Benefits

Commission-based role with base pay and attractive commissions

Qualifications

• 1–2 years of experience in e-commerce admin or retail support preferred.
• Familiar with Shopee, Lazada, TikTok Shop backend systems.

Responsibilities

• Handle refund and return cases across all e-commerce platforms.
• Manage dispute cases with platforms and customers when required.
• Assist walk-in customers at the office when needed.
• Pack parcels during peak periods.
• Label, wrap, and prepare stocks for dispatch.
• Update stock quantities and listings on platforms.
• Support general admin or ad-hoc operational duties as assigned.

Skills

Good communication skills in English and Mandarin

Proficient in Microsoft Office (Excel, Word, PowerPoint)

Meticulous and organized

Independent and resourceful

Ability to multitask effectively

Job description

Overview

XURPLY PTE. LTD. is hiring a Full time E-commerce Admin Assistant role in Bukit Batok, Singapore. Apply now to be part of our team.

Key Details

• Location: Bukit Batok, Singapore
• Employment type: Full time

Requirements

• Looking for candidates available to work:
  • Mon morning
  • Mon afternoon
  • Mon evening
  • Tue morning
  • Tue afternoon
  • Tue evening
  • Wed morning
  • Wed afternoon
  • Wed evening
  • Thu morning
  • Thu afternoon
  • Thu evening
  • Fri morning
  • Fri afternoon
  • Fri evening
  • Sat morning
  • Sat afternoon
  • Sat evening
  • Sun morning
  • Sun afternoon
  • Sun evening
• No experience required for this role
• Expected salary: $2,000 - $3,000 per month
• This role is an urgent hire

About Us

About Us: Xurply Pte Ltd is a growing e-commerce company operating across Shopee, Lazada, and TikTok Shop. We’re a fast-paced team focused on efficiency, accuracy, and great customer experiences. As we expand, we’re looking for an E-Commerce Admin who’s sharp with details, confident handling refund and dispute cases, and proactive in daily platform tasks. If you’re the type who takes ownership and wants to grow your income through commissions, this is for you.

💰 Commission-Based Role Base pay + attractive commissions for performance and successful dispute resolutions.

Key Responsibilities

• Handle refund and return cases across all e-commerce platforms (Shopee, Lazada, TikTok Shop)
• Manage dispute cases with platforms and customers when required
• Assist walk-in customers at the office when needed
• Pack parcels during peak periods
• Label, wrap, and prepare stocks for dispatch
• Update stock quantities and listings on platforms
• Support general admin or ad-hoc operational duties as assigned

Requirements

• 1–2 years of experience in e-commerce admin or retail support preferred
• Familiar with Shopee, Lazada, TikTok Shop backend systems
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Good communication skills in English and Mandarin (to liaise with Mandarin-speaking counterparts)
• Meticulous, organised, and able to multitask effectively
• Independent, resourceful, and proactive in problem-solving