E-commerce

HUAXI PHARMACEUTICAL & BIOTECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading pharmaceutical company in Singapore is seeking an experienced E-commerce & Online Operations Specialist to manage and optimize online sales channels including e-commerce platforms and social media. Responsibilities include product listings, campaign planning, and data analysis. Ideal candidates will have a background in E-commerce or Marketing and 2+ years of experience, preferably in the beauty industry. This role includes employee product discounts and professional training.

Benefits

Employee product discounts

Professional training

Qualifications

• 2+ years of online operations experience, preferably in the beauty industry.
• Familiarity with operational rules of various e-commerce platforms and social media.

Responsibilities

• Manage and maintain online sales channels with accurate information.
• Plan promotional activities to boost sales and customer engagement.
• Analyze sales data and user behavior for operational optimization.
• Collaborate with customer service to resolve issues.
• Track market trends and competitor activities for recommendations.

Skills

Data analysis

Problem-solving

E-commerce knowledge

Customer service

Marketing skills

Education

Associate degree or above in E-commerce, Marketing, or a related field

Job description

Job Description

We are seeking a passionate and detail-oriented E-commerce & Online Operations Specialist to manage and optimize our online sales channels, including e-commerce platforms, social media, and the official website. You will be responsible for product listing, content updates, campaign planning, data analysis, and customer service. Employee product discounts and professional training will be provided.

Key Responsibilities

• Manage and maintain online sales channels, ensuring accuracy and timeliness of information.
• Plan and execute online promotional activities to increase sales and customer engagement.
• Analyze sales data and user behavior to optimize operational strategies.
• Collaborate with the customer service team to resolve customer issues and complaints.
• Track market trends and competitor activities, and provide recommendations for improvement.

Requirements

• Associate degree or above in E-commerce, Marketing, or a related field.
• 2+ years of online operations experience, experience in the beauty industry preferred.
• Familiarity with the operational rules of various e-commerce platforms and social media.
• Good data analysis and problem-solving skills.