Dyson ExpertSenior Expert (Retail Sales)

Dyson; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology brand in Singapore seeks an experienced retail sales professional to join their expert team. Your role will focus on providing outstanding customer service, driving sales through product knowledge, and guiding junior team members. The ideal candidate will have at least 4 years of retail sales experience, particularly in technology or luxury brands. This full-time position offers an engaging work environment with opportunities for advancement.

Qualifications

• 4 years professional Retail Sales experience focused on client needs.
• Experience in technology and luxury brands is an asset.
• Natural business mindset with a track record in achieving quotas.

Responsibilities

• Deliver outstanding client and after-sale service.
• Drive sales by demonstrating superior product knowledge.
• Guide junior team members by sharing effective selling strategies.
• Take lead in achieving individual and team sales goals.
• Maintain a proactive presence on the sales floor.

Skills

Retail Sales Experience

Excellent Communication Skills

Problem-Solving Attitude

Strong Negotiation Skills

Entrepreneurial Spirit

Tech and Luxury Brand Experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Microsoft Outlook

Job description

About Us

Dyson technology works differently it is engineered to solve real problems. The best way to understand it is to experience it. This is why we created Dyson Demo – a place that brings to life the science and engineering at the heart of our machines.

At Dyson we sell by demonstrating. Our Experts Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the face of Dyson connecting our world‑leading and pioneering technology with shoppers and owners.

About the Role

Are you dynamic passionate and eager to represent an International Technology Brand. We are looking to grow our Expert Team and would love to hear from you!

Our approach is unique – it is all about the experience for our potential owners. Our team of Experts are confident and knowledgeable. They understand the importance of consultation and ensuring that customers are well informed and are guided to select the right product to solve their problems. When shoppers have the right product for their needs they are excited to share their experience with others – that’s what we are looking for! Join our exciting team to learn more about how you can contribute to a winning team.

Our mission

Deliver outstanding client and after‑sale service to every visitor ensuring customer satisfaction at every step.

Drive sales by demonstrating superior product knowledge, engagement and an entrepreneurial mindset on the sales floor.

Guide and support new and junior team members by sharing effective selling strategies, upselling techniques and actionable tips to drive business.

Take the lead in achieving and exceeding both individual and team sales and KPI goals.

Model a transparent and authentic approach with customers focusing on building strong relationships that lead to repeat business.

Communicate openly and professionally with clients and colleagues to optimize store performance.

Identify business opportunities and work closely with Key Account Manager(s) and Field Sales Supervisor to maximize conversion rates.

Maintain a proactive presence on the floor to identify and capitalize on shopper needs ensuring that each interaction leads to a tailored product recommendation.

Support operational routines as needed including merchandising store upkeep and adherence to all company policies and operational procedures.

Reinforce Dyson’s values and culture through strong work ethic and consistent results.

About You

• 4 years professional Retail Sales experience providing high‑quality service focused on client needs. Experience in technology and prestige luxury brands an asset.
• Have a natural business mindset and an entrepreneurial spirit with proven track record in achieving and exceeding quotas.
• Strong team spirit to achieve common goals build strong relationships within Dyson as well as with our third‑party retail partners.
• Self‑motivated able to work independently and understands when to seek guidance.
• Proactive enthusiastic & with a problem‑solving attitude.
• Excellent communication and interpersonal skills.
• Strong negotiation skills combined with an adaptable approach to selling.
• At ease with using tools and applications (e.g. Word Excel Teams Outlook etc).
• Comfortable in working retail hours (including weekends holidays) up to 8 hours per shift.

#LI-PO1

Dyson is an equal opportunity employer. We know that great minds don’t think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or any other dimension of diversity.

Required Experience :

Senior IC

Key Skills

Hr Executive Recruitment, Internship, AIX, Fleet, Information Technology Sales

Employment Type : Full‑Time

Experience : years

Vacancy : 1