Dynamics 365 CRM Engineer | Power Platform & Azure

JULIAN GREY CORPORATE ADVISORY PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A corporate advisory firm in Singapore is seeking an experienced professional to provide Level 2 and 3 technical support for Microsoft Dynamics 365. The ideal candidate will have 6-8 years of experience with D365, strong capabilities in customization and configuration, and a collaborative approach to gather user requirements. The role emphasizes system performance analysis and documentation, with a focus on Agile or ITIL environments.

Qualifications

• 6-8 years of hands-on experience with Microsoft Dynamics 365 CE / CRM Online / On-Premise.
• Strong understanding of CRM modules such as Sales, Customer Service, and Marketing.
• Experience working in Agile or ITIL-based support environments.

Responsibilities

• Provide L2/L3 support for incidents in D365 and MS CRM platforms.
• Analyze and resolve application issues and performance bottlenecks.
• Collaborate with business users to gather enhancement requirements.

Skills

Microsoft Dynamics 365 CE / CRM

Customization & Configuration in D365

JavaScript

C#

.NET

Power Automate

Power Apps

Data Migration

Data Management

Power BI

Tools

Azure

Power Platform

Job description

A corporate advisory firm in Singapore is seeking an experienced professional to provide Level 2 and 3 technical support for Microsoft Dynamics 365. The ideal candidate will have 6-8 years of experience with D365, strong capabilities in customization and configuration, and a collaborative approach to gather user requirements. The role emphasizes system performance analysis and documentation, with a focus on Agile or ITIL environments.