(DP) Executive , Lifestyle Concierge (Private Club) / 6 days (roster based)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment firm in Singapore is seeking a Concierge to manage member applications, handle inquiries, and ensure high service standards. The ideal candidate will have at least 2 years of experience in hospitality or customer service and possess strong interpersonal skills. The role requires flexibility to work on public holidays and weekends, along with a resourceful approach to member engagement. If you resonate with luxury lifestyle standards and have a team-oriented mindset, we encourage you to apply.

Qualifications

• Minimum 2 years’ relevant experience in Hospitality or customer service.
• Resourceful and independent with strong interpersonal skills.
• Flexible with working on public holidays and weekends.

Responsibilities

• Process new applications and ensure compliance with policies.
• Handle member concerns and complaints professionally.
• Manage membership fee collections and maintain financial records.

Skills

Strong interpersonal skills

Multi-tasking abilities

Initiative and drive

Education

Tertiary education

Job description

Responsibilities

• Process new applications, update member records, and ensure compliance with policies while maintaining confidentiality.
• Keep members informed about membership policies, upcoming events, promotions, and offerings through newsletters, invitations, and reminders.
• Assist with special requests, such as booking reservations, arranging private events, and offering tailored recommendations.
• Handle member concerns, complaints, and feedback with professionalism, ensuring timely and satisfactory resolutions.
• Manage membership fee collections, process payments, and maintain accurate financial records for dues and transactions.
• To promote member-exclusive events and maximize engagement through targeted communication.
• Identify opportunities to enhance the overall member experience and encourage participation in activities.
• Manage dining, event, and facility reservations, ensuring accuracy and real‑time updates in the system.
• Maintain thorough, accurate records of member interactions, membership status, and guest visits for efficient tracking.
• Ensure the concierge desk and all service areas uphold high standards of cleanliness, comfort, and luxury.

Requirements

• Tertiary education
• Minimum 2 years’ relevant experience in Hospitality, Travel (e.g. airlines) industry or customer service focused role.
• Resourceful, independent, possesses initiative and drive
• Team player with good hands‑on multi‑tasking abilities
• Strong interpersonal skills
• Flexible in working on public holidays and weekends
• Knowledge in Luxury lifestyle is preferred

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651