Donor Relations Executive (Buddhist Service)

Golden Pagoda Buddhist Temple; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local Buddhist organization in Singapore is looking for a Front Desk Officer to manage daily operations and foster relationships with donors and devotees. Candidates should hold at least a diploma and have a minimum of 2 years in customer service, demonstrating excellent interpersonal and communication skills. Proficiency in English and Mandarin is essential for maintaining relations with diverse stakeholders. The position requires flexibility to work on public holidays and is open to Singaporean citizens only.

Qualifications

• Minimum 2 years of customer service experience.
• Must have good interpersonal and communication skills.
• Able to work on Public Holidays, CNY, and weekends.

Responsibilities

• Oversee the day-to-day operations of the Front Desk Department.
• Liaise with Donors and Devotees and maintain a good relationship with them.
• Responsible for the smooth operations of all Donor Relations events.

Skills

Customer service experience

Interpersonal skills

Communication skills

Attention to detail

Teamwork

Writing and editing in English and Chinese

Good spoken English, Mandarin, and dialects

Education

Diploma and above

Tools

Microsoft Dynamics 365

Job description

Responsibilities

1. Oversee the day-to-day operations of the Front Desk Department
2. Liaise with Donors and Devotees and maintain a good relationship with them
3. Responsible for the smooth operations of all Donor Relations events, activities, ceremonies, and customer servicing
4. Maintain accurate and up-to-date donor contact and biographical information
5. Fulfill data and report requests, including the production of donor lists, and quarterly ceremony report for MC meeting
6. Assist in supporting overseas pilgrimages, trips, etc
7. Undertake any other duties as assigned

Requirements

1. Diploma and above
2. Minimum 2 years of customer service experience
3. Must have good interpersonal and communication skills
4. Must be meticulous, creative, and able to work independently
5. Able to work on Public Holidays, CNY, and weekends
6. Excellent writing and editing skills inEnglish and Chinese(in order to handle documents or content written inEnglish and Chineselanguage)
7. Good written and spokenEnglish, Mandarin, and dialects(in order to build and maintain a good relationship with internal and external Chinese and dialect speaking stakeholders)
8. Familiar with Microsoft Dynamics 365 will be an advantage.
9. Familiar withBuddhist Ceremony / Event
10. Excellent teamwork, communication, and organizational skills
11. Training will be provided
12. Singaporean only!

Working Location: 83 Tampines Link, Singapore 528740