Domestic Worker Placement & Client Solutions Specialist

NATION HUMAN RESOURCES PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading human resources consulting firm in Singapore seeks a Service Consultant to interact with customers, understand their needs, and provide exceptional customer service. The ideal candidate has a minimum of O-Levels and at least 1 year of experience in customer service. Responsibilities include facilitating the selection and interview process for Migrant Domestic Workers and achieving sales targets. Willingness to work weekends is required.

Qualifications

• Certificate of Employment Intermediaries (CEI) is an advantage.
• 1 year of experience in customer service.
• Must be a team player and able to work independently.

Responsibilities

• Interact with customers and understand their needs.
• Provide quality customer service and perform service recovery.
• Facilitate selection & interview of Migrant Domestic Workers.
• Ensure compliance with Ministry of Manpower regulations.
• Achieve agreed sales targets.

Skills

Customer service skills

Interpersonal skills

Communication skills

Time management skills

Independent work

Education

O-Levels

Certificate of Employment Intermediaries (CEI)

Job description

A leading human resources consulting firm in Singapore seeks a Service Consultant to interact with customers, understand their needs, and provide exceptional customer service. The ideal candidate has a minimum of O-Levels and at least 1 year of experience in customer service. Responsibilities include facilitating the selection and interview process for Migrant Domestic Workers and achieving sales targets. Willingness to work weekends is required.