Distribution Client Success Specialist

Talent Trader Group; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A logistics and supply chain company in Singapore is seeking a Customer Service Representative to provide exceptional support to customers. The role involves handling inquiries, managing accounts, and coordinating with internal teams for seamless order processing. Candidates should have a diploma or degree in a related field and prior experience in customer service, ideally within the supply chain industry.

Qualifications

• Prior experience in customer service, preferably in the supply chain or logistics industry.
• Able to handle customer inquiries and complaints professionally.
• Strong attention to detail and multitasking abilities.

Responsibilities

• Provide excellent customer service and support in the supply chain industry.
• Manage and maintain customer accounts, ensuring accurate information.
• Coordinate with internal teams for smooth order processing and delivery.

Skills

Customer service

Communication skills

Problem-solving

Organizational skills

Education

Diploma or degree in Business, Supply Chain, or related field

Tools

MS Office (Excel)

Job description

A logistics and supply chain company in Singapore is seeking a Customer Service Representative to provide exceptional support to customers. The role involves handling inquiries, managing accounts, and coordinating with internal teams for seamless order processing. Candidates should have a diploma or degree in a related field and prior experience in customer service, ideally within the supply chain industry.