Director, Operations Excellence, Hotel Openings and Projects

AAPC SINGAPORE PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading global hospitality firm is seeking a Director of Operations Excellence to drive operational performance and ensure successful hotel openings in Asia. The ideal candidate will have over 5 years of experience in hotel operations, including at least 3 years as a Department Head. The role involves collaboration with hotel leadership teams and supporting strategic initiatives. This position offers opportunities for growth in a dynamic, multicultural environment.

Benefits

Part of a global hospitality leader

Opportunities for growth

Dynamic, multicultural environment

Qualifications

• Minimum 5 years in hotel operations, including 3 years as a Department Head.
• Confident, self-motivated, energetic, and a collaborative team player.

Responsibilities

• Achieve business objectives and implement transformational initiatives.
• Guide hotel leadership on productivity programs and cost optimization.
• Support annual operating budget guidelines and performance reviews.
• Analyze KPIs and recommend initiatives to enhance operational effectiveness.
• Represent Operations in cross-functional projects and advisory boards.
• Drive successful implementation of strategic initiatives across the region.
• Develop frameworks for efficient hotel openings and transitions.
• Assist Asia Executive Team with meeting coordination and follow-ups.
• Oversee Singapore office operations and vendor management.

Skills

Strong understanding of hotel operations

Exceptional project management skills

Analytical skills

Excellent communication skills

Negotiation abilities

Networking abilities

Proficiency in Microsoft Outlook

Proficiency in Microsoft Excel

Proficiency in Microsoft PowerPoint

Education

Bachelor’s degree in Business or Hospitality (or equivalent)

Job description

About the Role

We are seeking a dynamic and strategic leader to join our Asia Operations team as Director, Operations Excellence, Hotel Openings and Projects. This role is pivotal in driving operational performance, supporting transformational initiatives, and ensuring successful hotel openings across Premium, Midscale, and Economy brands in Asia.

As a trusted advisor, you will collaborate with Operations Leaders, provide guidance to hotel leadership teams, and champion a culture of excellence and innovation.

Key Responsibilities

Operational Excellence:

• Partner with Operations Leaders to achieve business objectives and implement transformational initiatives.
• Guide hotel leadership on productivity programs, cost optimization, and guest satisfaction strategies.

Financial & Business Analytics:

• Support annual operating budget guidelines and performance reviews.
• Analyze KPIs and recommend initiatives to enhance operational effectiveness.

Projects & Hotel Support:

• Represent Operations in cross-functional projects and advisory boards.
• Drive successful implementation of strategic initiatives across the region.

Hotel Openings:

• Develop and execute frameworks for efficient hotel openings and transitions.
• Coach General Managers and EXCO teams through pre-opening processes.

Executive Support & Office Management:

• Assist Asia Executive Team with meeting coordination and follow-ups.
• Oversee Singapore office operations and vendor management.

What We’re Looking For

• Education: Bachelor’s degree in Business or Hospitality (or equivalent).
• Experience: Minimum 5 years in hotel operations, including 3 years as a Department Head.
• Skills: Strong understanding of hotel operations, brand standards, and systems. Exceptional project management and analytical skills. Excellent communication, negotiation, and networking abilities. Proficiency in Microsoft Outlook, Excel, and PowerPoint.
• Personal Attributes: Confident, self-motivated, energetic, and a collaborative team player.

Why Join Us?

• Be part of a global hospitality leader committed to innovation and excellence.
• Drive impactful projects that shape guest experiences across Asia.
• Work in a dynamic, multicultural environment with opportunities for growth.

Kindly apply on Accor Careers Page by clicking the following link: https://smrtr.io/vVpLN