Director of Ops & Risk - Scale Payments Safely

Payoneer; Singapore; Hybrid; SGD 100,000 - 125,000; Full time

Job summary

A leading payment service provider seeks a Director Head of Operations & Risk in Singapore to lead operational excellence and risk management. The successful candidate will manage global teams, oversee merchant onboarding, and drive data-driven decisions while ensuring compliance and scalability. Applicants should have at least 10 years of experience in the payments industry, with a strong background in risk frameworks and operations.

Qualifications

• 10 years in operations and/or risk management within the payments industry.
• Proven track record managing global teams across multiple geographies.
• Deep understanding of payment flows and risk frameworks.
• Comfortable with data analytics and technology-driven solutions.
• Ability to think strategically while executing operational details.

Responsibilities

• Manage and develop global teams of operations and risk specialists.
• Oversee merchant onboarding and customer support.
• Build and optimize operational workflows and processes.
• Execute risk policies across underwriting and fraud prevention.
• Resolve critical operational and risk issues quickly.

Skills

Risk Management

Negotation

Operational management

Smartsheets

Strategic Planning

Team Management

Budgeting

Leadership Experience

Program Development

Supervising Experience

Financial Planning

Job description

A leading payment service provider seeks a Director Head of Operations & Risk in Singapore to lead operational excellence and risk management. The successful candidate will manage global teams, oversee merchant onboarding, and drive data-driven decisions while ensuring compliance and scalability. Applicants should have at least 10 years of experience in the payments industry, with a strong background in risk frameworks and operations.