Director / Deputy Director, Human Resources and Administration

SINGAPORE NATIONAL EMPLOYERS FEDERATION; Singapore; On-site; SGD 210,000 - 300,000; Full time

Job summary

Singapore National Employers Federation is seeking an experienced HR leader to drive strategic HR planning and oversee core HR operations in Singapore. The role focuses on workforce budgeting, policy development, and ensuring compliance with employment laws while advising senior management.

The ideal candidate has extensive HR leadership experience, strong stakeholder management and a track record of building talent pipelines and effective employee relations.

Qualifications

• A recognised Bachelor's degree in Human Resources, Business Administration, Management, Psychology or a related discipline.
• IHRP certification is preferred, with IHRP‑SP certification preferred for the Director position.
• At least 12 years of relevant HR experience, with 15 years or more preferred for the Director position.
• Strong knowledge of Singapore employment legislation and HR practices.
• Strong leadership, communication and stakeholder management skills, with the ability to work with senior management and employees at all levels.
• High level of integrity, discretion, sound judgement and professionalism in handling confidential HR matters.

Responsibilities

• Develop and drive HR strategies, policies and initiatives aligned with organisational objectives.
• Lead manpower planning, workforce budgeting and cost management for effective deployment of resources.
• Oversee recruitment, onboarding, payroll, benefits, engagement and offboarding.
• Ensure HR policies comply with employment laws and best practices.
• Partner with stakeholders and provide advice on people-related issues.
• Provide HR support to management committees and implement HR initiatives.
• Develop and review performance management frameworks and compensation processes.
• Oversee annual performance appraisals and compensation reviews.
• Oversee learning and development needs and programmes.
• Drive career development, talent management and succession planning.
• Provide guidance on employee relations, grievances and conflict resolution.
• Develop and implement employee engagement initiatives.
• Oversee administration and facilities management and vendor relationships.

Skills

Leadership

Communication

Stakeholder management

HR knowledge

Education

Bachelor’s degree in HR/related field

Job description

Key Responsibilities

Strategic HR Planning & HR Operations

• Develop and drive HR strategies, policies and initiatives that support the organisation’s strategic objectives and workforce needs.
• Lead manpower planning, workforce budgeting and cost management to ensure effective deployment of human resources.
• Oversee the full spectrum of HR operations, including recruitment and selection, onboarding, contract renewal, payroll, compensation and benefits, employee engagement and offboarding.
• Ensure HR policies, practices and processes comply with applicable employment laws and regulations, and are aligned with prevailing HR best practices.
• Partner and engage with key stakeholders on HR matters and provide sound advice on people‑related issues.
• Provide HR advice and support to relevant management committees and oversee the implementation of HR‑related initiatives.

Performance Management

• Develop, implement and continuously review the organisation’s performance management framework to drive employee performance and organisational effectiveness.
• Oversee the annual performance appraisal and compensation review exercises, ensuring consistency, transparency and alignment with organisational objectives.

Learning, Development & Talent Management

• Oversee the organisation’s learning and development needs in line with business priorities and competency requirements.
• Develop and implement learning and development programmes to strengthen organisational capabilities and employee performance.
• Drive career development, talent management and succession planning initiatives to support talent retention and build a sustainable talent pipeline.

Employee Relations & Engagement

• Provide guidance and support to management and employees on employee relations matters, including workplace issues, grievances and conflict resolution.
• Handle employee relations matters with fairness, confidentiality and sound judgement, ensuring compliance with relevant employment legislation and organisational policies.
• Develop and implement employee engagement initiatives to strengthen employee experience, engagement and retention.

Administration & Facilities Management

• Oversee general office administration, including procurement of office supplies, office facilities and maintenance.
• Ensure administrative policies, procedures and processes are efficient, cost-effective and aligned with organisational requirements.
• Manage relevant vendors and service providers to ensure effective delivery of administrative and facilities-related services.

Job Requirements

• A recognised Bachelor’s degree in Human Resources, Business Administration, Management, Psychology or a related discipline.
• IHRP certification is preferred, with IHRP‑SP certification preferred for the Director position.
• At least 12 years of relevant HR experience, with 15 years or more preferred for the Director position, including substantial experience in HR operations, strategic HR planning and HR leadership.
• Strong knowledge of Singapore employment legislation and HR practices.
• Strong leadership, communication and stakeholder management skills, with the ability to work effectively with senior management and employees at all levels.
• High level of integrity, discretion, sound judgement and professionalism in handling confidential and sensitive HR matters.