1. Job Summary
The Director, Planning provides strategic leadership in shaping, driving, and monitoring MENDAKI’s strategic goals to ensure alignment between organisational goals, social impact outcomes, and operational delivery. He/She is responsible for strategising and conceptualising plans for the organisation. He/She will work closely with the Senior Management and Board of Directors to strengthen strategic planning, policy formulation, organisational performance management, and governance.
2. Key Responsibility Areas
Strategic Planning
- Lead the formulation and continuous review/ refinement of the organisation’s strategic roadmap, ensuring alignment with the organisation’s mission, vision, and long‑term social impact goals.
- Lead the environmental scans, horizon scanning, and sectorial analysis to anticipate emerging trends, risks, and opportunities that could affect the organisation’s direction.
- Conduct the annual corporate planning exercise, translating strategic priorities into operational plans, resource requirements, and measurable Objectives and Key Results (OKR).
- Ensure that the organisation’s strategic plans remain responsive to evolving government policies, funding landscapes, and community needs, while maintaining compliance with regulatory requirements.
- Drive organisation‑wide communication and change management efforts to embed strategic priorities into everyday work and culture.
- Provide strategic analysis to the CEO and Board of Directors to track progress, identify gaps, and recommend course corrections.
Performance Management & Organisational Excellence
- Establish, implement and oversee an integrated performance management system to track progress against strategic outcomes and programme impact.
- Drive corporate governance standards, risk management frameworks, and business continuity planning.
- Ensure divisions and departments adopt culture of evidence‑based practices and data‑driven analysis to improve decision making and organisational effectiveness.
- Coordinate annual, and mid‑term reviews of corporate performance.
Corporate Development & Transformation
- Spearhead organisational transformation initiatives, including digitalisation, process improvement, and workforce capability building.
- Develop policy papers on new initiatives for the community and staff alike.
- Champion innovation and change management to strengthen MENDAKI’s effectiveness, internal collaboration, community engagement, and service delivery models.
Stakeholder Engagement & Partnerships
- Represent the organisation at strategic platforms, committees, and sectoral workgroups.
- Identify and network with potential and existing partners for collaboration on the provision of the organisation’s support services, particularly on education, employability, and social mobility.
- Coordinate inter‑agency engagements with M3 partners, ministries, and other Malay‑Muslim Organisations (MMOs).
Data Protection & Knowledge Management
- Serve as the organisation’s Designated Data Protection Officer (DPO) in compliance with the Personal Data Protection Act (PDPA) and other relevant regulations.
- Develop, implement, and monitor policies, procedures, and training to ensure data privacy, confidentiality, and responsible data handling across the organisation.
- Advise Senior Management on data protection, compliance matters, and emerging trends in information governance.
Financial Planning and Management
- Lead the annual budget forecasting and financial planning for the department, ensuring resources are aligned with departmental priorities and project deliverables.
- Monitor and manage departmental expenditure against approved budgets, ensuring effective utilisation of funds.
- Integrate financial planning into departmental workplans to support long‑term capability building and strategic initiatives.
Leadership and Team Management
- Lead and develop the Planning team to deliver high‑quality strategy, analytics, and policy support.
- Lead with integrity, foresight, and adaptability in leading through complexity and change.
- Data‑informed decision‑maker with sensitivity to community narratives and ground realities.
- Foster a culture of accountability, innovation, and collaboration across departments.
- Coach staff, ensuring continuous learning and leadership pipeline development.
Secretariat Duties for Corporate Meetings
- Serve as the secretariat to the Chairman’s Conference (CC) and the Management Committee Meeting (MCM), ensuring smooth coordination and governance support.
- Oversee the preparation of the agendas, meeting papers, presentations, and the Notes of Meeting (NOM) in consultation with the Deputy Chief Executive Officer (DCE) and Chief Executive Officer (CEO).
- Ensure that decisions, resolutions, and follow‑up actions are accurately recorded, tracked, and communicated to relevant stakeholders on time.
- Ensure the maintenance of proper documentation and records of all corporate meetings in line with governance and regulatory requirements.
Other Duties
- Any other duties assigned by the DCE and CEO.
3. Qualifications & Requirements
Experience:
- A recognised Master’s or Bachelor’s degree in Public Policy, Organisational Development, Change Management, Social Sciences, or related disciplines.
- At least 10–15 years of relevant experience in strategic planning, corporate governance, or policy work, preferably in the public sector, non‑profit, or social service sector.
- Strong understanding of Singapore’s social policies, community development landscape, and funding frameworks.
- Proven track record in strategic planning, performance management, and organisational transformation.
- Excellent stakeholder management skills; able to influence, collaborate, and build networks across diverse partners.
- Strong analytical, writing, and presentation skills; comfortable with both qualitative and quantitative analysis.
- Demonstrated leadership ability with experience in managing teams and leading cross‑functional projects.
- High level of organisational skills with an ability to work well under pressure.
- Meticulous and able to work under minimal supervision.