Director

ICO ASIAPACIFIC SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

A leading operations firm in Singapore is seeking an experienced Director of Operations to enhance daily operational performance. Responsibilities include managing multiple departments, developing operational strategies, and driving efficiency. The ideal candidate will have over 10 years of experience in operations and 5 years in leadership roles, showcasing strong communication and analytical skills. This position is vital for aligning operations with business objectives while ensuring compliance with standards.

Qualifications

• Minimum 10 years of operations experience, with at least 5 years in a senior leadership role.
• Proven ability to streamline processes and lead large teams.
• Strong analytical, communication, and leadership skills.

Responsibilities

• Lead and manage daily operations across multiple departments.
• Develop and implement operational strategies, policies, and SOPs.
• Drive continuous improvement, productivity, and cost efficiency.

Skills

Leadership

Analytical skills

Communication

Education

Bachelor’s degree in Business or Operations Management

Job description

About the Role

We are seeking an experienced and strategic Director of Operations to lead and enhance the company’s day-to-day operational performance. The ideal candidate will oversee key operational functions, drive efficiency, improve processes, and ensure high-quality service delivery while supporting the company’s long‑term growth. The Director of Operations works closely with cross‑functional leaders to align operational strategies with overall business objectives.

Key Responsibilities

• Lead and manage daily operations across multiple departments.
• Develop and implement operational strategies, policies, and SOPs.
• Drive continuous improvement, productivity, and cost efficiency.
• Manage budgets, forecasting, and operational KPIs.
• Ensure compliance with regulatory, safety, and quality standards.
• Collaborate with cross‑functional teams and oversee operational staff performance.
• Collaborate with executive management to set operational targets and KPIs.
• Translate business strategy into actionable operational plans.
• Identify opportunities for operational improvements, automation, and process enhancement.
• Ensure operational processes comply with regulatory, safety, and company standards.
• Implement quality assurance measures, internal controls, and audit support.
• Identify and mitigate operational risks proactively.

Requirements

• Bachelor’s degree in Business, Operations Management, or related field;
• Minimum 10 years of operations experience, with at least 5 years in a senior leadership role.
• Proven ability to streamline processes and lead large teams.
• Strong analytical, communication, and leadership skills.