DIR SALES I

Lumen; Singapore; Hybrid; SGD 150,000 - 300,000; Full time

Job summary

Lumen in Singapore seeks an experienced sales leader to manage a regional team across ASEAN. You will drive new business, expand existing accounts, and shape strategy for IT, cloud, and security services with a focus on long‑term growth.

You will forecast accurately, mentor a high‑performing sales and pre‑sales team, and maintain strong executive relationships. Travel readiness and SFDC proficiency are essential to success.

Qualifications

• Bachelor’s degree required in business/marketing or computer science.
• Minimum 15 years of relevant experience with at least 7 years in people management.
• Experience leading high‑performance sales teams across ASEAN.
• Strong IT industry knowledge, especially Networking, Cloud, Managed or CyberSecurity.
• Ability to build executive relationships and present strategies clearly.
• Willingness to travel as required.

Responsibilities

• Builds a high‑performance sales & pre‑sales team; hires and retains the right talent; sets goals and delegates.
• Accountable for the growth and profitability of existing accounts with strategic initiatives.
• Provides weekly accurate sales forecasts to management based on SFDC data.
• Develops and maintains relationships with customers at decision‑making levels; communicates sales strategies.
• Leads sales and knowledge presentations for key customers and prospects.
• Drives strategies to identify potential customers and penetrate new market opportunities across the region.
• Delivers accurate weekly forecast and SFDC reporting; maintains data integrity.
• Demonstrates company values and fosters teamwork and collaboration across the region.
• Works effectively in a matrix environment and travels as needed.

Skills

People management

ASEAN sales experience

Strategic sales leadership

IT/ Networking knowledge

Executive communication

Business development

Forecasting & SFDC

Travel willingness

Education

Bachelor's Degree in Business/ Marketing or Computer Sciences

Tools

SFDC/Salesforce

MS Office

Job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

Manage a team of sales professionals in ASEAN and provide leadership to drive new business and manage existing customers. Drives business development activities for high‑profile named accounts and/or specific market segment(s) that lead to the expansion and growth of new businesses in the region. Plans, organizes, leads and controls balanced sales growth, continued account penetration and customer satisfaction on a long‑term multi‑year focus.

The Main Responsibilities

• Builds a high‑performance sales & pre‑sales team; hires and retains the right talent in the right roles; sets goals, delegates work, holds reports accountable; develops and empowers direct reports to make decisions and take appropriate actions

• Accountable for the maintenance, growth and increased profitability of existing accounts and the strategic direction of assigned accounts. Directs strategic, customer specific initiatives, which deliver "value added" services through the execution of customer specific account development plans

• Provides weekly accurate sales forecasts to management based on accurate & up‑to‑date SFDC information and one‑on‑one reviews of these opportunities with his/her team

• Develops and maintains strong relationships with customers at decision‑making levels. Defines and executes sales strategies, and communicates clearly and concisely through professional presentations

• Leads sales and knowledge presentations for key customers and prospects. Maintains an expert knowledge of the customer's business products and services

• Drives business strategies to identify potential customers and penetrate new market opportunities the region

• Delivers accurate weekly forecast to the sales management and be responsible for accurate SFDC reporting, cleanup, and resolution of outstanding sales, revenue, and billing

• Demonstrates Company’s values, maintains a positive open demeanor, encourages different points of view, moves team forward through change; provides timely information; communicates context for business decisions; recognizes accomplishments; fosters teamwork and collaboration

• Facilitates good internal relationships among internal customers at all levels across the region to build a cohesive team to ensure targets are achieved

What We Look For in a Candidate

• Bachelor’s Degree in Business/ Marketing or Computer Sciences discipline (MBA preferred but not mandatory)

• At-least 15 years of relevant experience with at least 7 years of people management experience

• Experience in managing high‑performance sales teams in similar industries and geographies (ASEAN experience is mandatory, international or other geographic experience would be an added‑advantage)

• Must have extensive knowledge of the IT industry (preference would be given for experience in Network, Cloud Services and/or Managed Services and/or CyberSecurity Services,)

• Ability to leverage or develop strong relations with customers at decision‑making levels

• Must be able to define and execute sales strategies and communicate clearly and concisely through professional presentations

• Must show demonstrated success in dealing with large complex accounts, have a history of running and managing groups/accounts and not only thrive on changes, but drive it as well.

• Must be result‑oriented and have a proven track record showing high leadership qualities.

• Must be able to work productively in a matrix team environment.

• Must be well‑organized, able to change focus and reassess priorities quickly

• Must be possess excellent influencing and negotiation skills

• Needs a financial understanding of Total Cost of Ownership model

• Highly effective verbal and written communication skills, including an energetic, enthusiastic, and compelling sales presence

• Viewed as a Trusted Advisor by their customers

• Operates at the executive level consistently

• Flexible and open to business travel

• Proficient in MS office products: Outlook, Word, Excel, and PowerPoint

Compensation

Requisition #: 342892

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:

https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.