Dir, Quality Engineering

Lam Research Salzburg GmbH; Singapore; Hybrid; SGD 240,000 - 300,000; Full time

Job summary

Lam Research Salzburg GmbH in Singapore is seeking a Director, Quality Engineering to lead GOps Quality initiatives and ensure voice of the customer informs quality programs for Tier 1 accounts.

You will partner with account teams, drive resolution of critical quality issues, and influence stakeholders up to senior leadership, while promoting Lam core values and a high-performance quality culture.

Qualifications

• Bachelor’s degree in Engineering, Mechanical, Electrical or Industrial, with 15 years of experience or equivalent years of experience in a similar role.
• Experience working with customers in the semiconductor industry is a must.
• Demonstrated experience applying advanced quality methods to improve quality and reduce variability.
• Ability to communicate and influence effectively with quality stakeholders across the company, up to and including senior leadership levels at Lam Research.
• The ability to collaborate on cross functional teams.
• Curious mindset, passion for quality ideas, a bias for engagement and the ability to drive innovative changes.
• Adept at creating and delivering effective presentations to executive staff on quality topics and/or escalations.

Responsibilities

• Build collaborative partnerships with the customer account teams.
• Advocate for the voice of the customer on product quality execution for Lam Research.
• Lead and own the resolution of key quality issues raised by our customers. This will require collaborating with the Lam account team, customer executives, Lam executives, the product groups, and other functions within GOps.
• Represent GOps Quality in Regional Quarterly Operations Review. Align with GOps Quality and Global Quality on regional metrics.
• Ensure that GOps execs are prepped and up to speed when they are participating in a customer executive review or meeting with a customer.
• Educate and clarify the GOps Quality messaging to Account Team and customers.
• Direct customer engagements when necessary.
• Ensure that customer quality problems are identified, priorities aligned, root cause established and solution implemented within established target cycle times.
• Communicate to the Gops quality team on quality issues and/or trends at Lam’s key customers.
• Role model Lam Core Values and effective utilization of Lam Management System to resolve conflict and drive results.

Skills

Quality management

Customer engagement

Executive presentation skills

Cross-functional collaboration

Education

Bachelor's degree in Engineering or related

Job description

In your career, let’s prove what’s possible.

At Lam Research, we create equipmentthat drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.
Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.
The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.
Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

Dir, Quality Engineering

Date: Sep 20, 2026

Location: Singapore, SG-Singapore, SG

Worker Category: On-site Flex

The group you’ll be a part of

The Global Operations Group brings information systems, facilities, supply chain, logistics,and high-volume manufacturing together to drive the engine of our global business operations.We help Lam deliver industry-leading solutions with speed and efficiency, while activelysupporting the resilient and profitable growth of Lam's business.

The impact you’ll make

As a Director, Quality Engineering, you will be part of the Global Operations (GOps) Quality team and report directly to the GOps Managing Director, Quality. You will be instrumental in making Lam #1 in Customer Trust as you partner with our Account Teams to ensure that the voice of customer is reflected in GOps Quality initiatives and influence quality stakeholders across Lam to deliver results. Success will be measured by customer satisfaction measure on quality (CXL3) for Lam’s Tier 1 customers, execution to GOps Quality L1 KPI goals, and execution of aligned customer initiatives on quality (eg ramp support, missing part reduction, FA cycle time improvement etc)

What you’ll do

• Build collaborative partnerships with the customer account teams
• Advocate for the voice of the customer on product quality execution for Lam Research
• Lead and own the resolution of key quality issues raised by our customers. This will require collaborating with the Lam account team, customer executives, Lam executives, the product groups, and other functions within GOps
• Represent GOps Quality in Regional Quarterly Operations Review. Align with GOps Quality and Global Quality on regional metrics
• Ensure that GOps execs are prepped and up to speed when they are participating in a customer executive review or meeting with a customer
• Educate and clarify the GOps Quality messaging to Account Team and customers
• Direct customer engagements when necessary
• Ensure that customer quality problems are identified, priorities aligned, root cause established and solution implemented within established target cycle times
• Communicate to the Gops quality team on quality issues and/or trends at Lam’s key customers
• Role model Lam Core Values and effective utilization of Lam Management System to resolve conflict and drive results

Who we’re looking for

• Bachelor’s degree in Engineering, Mechanical, Electrical or Industrial, with 15 years of experience or equivalent years of experience in a similar role.
• Experience working with customers in the semiconductor industry is amust.
• Demonstrated experience applying advanced quality methods to improve quality and reduce variability
• Ability to communicate and influence effectively with quality stakeholders across the company, up to and including senior leadership levels at Lam Research
• The ability to collaborate on cross functional teams.
• Curious mindset, passion for quality ideas, a bias for engagement and the ability to drive innovative changes.
• Adept at creating and delivering effective presentations to executive staff on quality topics and/or escalations

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Job Segment: Logistics, Quality Engineer, Supply Chain, Supply, Operations, Engineering, Research