Digital Sales Specialist (Thai Market |Office Hours | East)

TDCX Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global BPO leader in Singapore is seeking a motivated individual to deliver excellent service by contacting clients and identifying sales opportunities. The ideal candidate will possess strong time management and communication skills, with a degree and ideally 2 years of related experience. Join a company that offers attractive remuneration and career growth opportunities.

Benefits

Attractive remuneration

Comprehensive medical coverage

Strong learning and development plans

Flexible working arrangements

Qualifications

• Minimum 2 years working experience in related field is ideal.
• Business development or sales account management experience is a plus.
• Excellent verbal and written communication skills in English.

Responsibilities

• Contact new and existing clients to identify sales opportunities.
• Improve client experience by driving product adoption.
• Provide pre and post-sales assistance where applicable.

Skills

Strong time management skills

Excellent communication skills

Self-starter

Education

Advanced/Higher/Graduate Diploma or Bachelor's Degree

Job description

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentive

• Comprehensive medical, insurance, or social security coverage

• World‑class workspaces

• Engaging activities and recognition programs

• Strong learning and development plans for your career growth

• Positive work culture that enables your future

• Easy to locate area with direct access to public transport

• Flexible working arrangements

• Be coached and mentored by experts in your field

• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.

• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.

• When within scope and area of knowledge, provide pre and post‑sales assistance for all applicable products.

• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.

• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.

• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in any field.

• Preferably with 2 years of working experience in the related field is ideal for this position.

• Strong time management skills and motivation to exceed expectations.

• Business development, sales account management or consultative selling experience is a plus.

• Excellent communication skills: verbal, written, listening skills.

• Self‑starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.

• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

Singapore‑based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e‑commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.