Digital Sales & Operations Specialist

REN SKIN TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading skin technology company in Singapore is seeking a dynamic Digital Sales & Operations Specialist to drive sales growth and manage operations across online and offline channels. The ideal candidate will have at least 2-3 years of experience in retail sales and operations, strong management capabilities, and excellent communication skills. This role offers a competitive salary, opportunities for career growth, and a collaborative work environment.

Benefits

Competitive salary and benefits package

Opportunities for career growth

Collaborative work environment

Product discounts

Qualifications

• At least 2-3 years of experience in retail sales and operations.
• Strong understanding of sales and operations management.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Experience with e-commerce platforms and inventory management systems is a plus.

Responsibilities

• Develop and implement sales strategies to achieve revenue targets.
• Oversee daily operations of the retail store and online channels.
• Provide excellent customer service and support.
• Work closely with the sales team to achieve targets.
• Monitor sales performance and provide regular reports.
• Develop and manage the store’s budget.

Skills

Retail sales and operations experience

Sales management

Customer service skills

E-commerce platform experience

Job description

Job Summary

We're looking for a dynamic and results-driven Digital Sales & Operations Specialist to join our team. As a Digital Sales & Operations Specialist, you will be responsible for driving sales growth, managing daily operations, and ensuring excellent customer service across both our online and conventional store channels.

Key Responsibilities

• Sales Leadership & Revenue Growth
  • Develop and implement sales strategies to achieve monthly and annual revenue targets.
  • Analyze sales data and market trends to identify opportunities for sales growth and areas for improvement.
• Operational Management
  • Oversee daily operations of the retail store and online channels, ensuring efficient systems and processes, and seamless integration between online and offline channels.
  • Manage inventory, visual merchandising, and customer service.
• Customer Service
  • Provide excellent customer service and support.
  • Resolve customer complaints and issues in a timely and professional manner.
• Team Collaboration
  • Work closely with the sales team to achieve sales targets.
• Performance Monitoring
  • Monitor sales performance and provide regular reports.
• Financial Oversight
  • Develop and manage the store’s budget to ensure operating costs remain within limits.
  • Monitor and control costs, including labor, inventory, and utilities.

Requirements

• At least 2-3 years of experience in retail sales and operations.
• Strong understanding and experience of sales and operations management.
• Excellent communication and customer service skills.
• Ability to work in a fast‑paced environment and adapt to changing priorities.
• Experience with e‑commerce platforms and inventory management systems is a plus.

What We Offer

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Collaborative and dynamic work environment.
• Discounts on our products.

If you're a motivated and results‑driven individual with a passion for fashion and sales, we'd love to hear from you!