Digital Sales and Account Specialist

TDCX TALENT SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading talent solutions company in Singapore is seeking a motivated professional to engage with clients and enhance their experience. Responsibilities include managing a portfolio, providing sales support, and sharing product insights. The ideal candidate possesses a diploma or higher, preferably with 2 years of relevant experience. This role offers opportunities for growth in a dynamic environment.

Qualifications

• Possess at least a diploma, Bachelor's Degree, or higher.
• Preferably have 2 years of relevant work experience.
• Self-starter who can meet deadlines and work competitively.

Responsibilities

• Engage with clients via phone, chat, and email.
• Enhance client experience by promoting product adoption.
• Provide pre- and post-sales support.
• Develop expertise in clients’ advertising solutions.
• Share valuable product insights and feedback.

Skills

Business development

Sales account management

Consultative selling

Time management

Verbal communication

Written communication

Listening skills

Education

Diploma or higher in any field

Job description

Role Overview:

You will play a vital role in delivering exceptional service to our partner brands by performing the following tasks:

• Engage with new and existing clients (Agencies or Advertisers) daily via phone, chat, and email to identify sales opportunities and recommend tailored solutions that align with their business objectives.
• Enhance client experience by promoting optimal and appropriate product adoption. Manage a portfolio of SMB clients, with a focus on revenue growth.
• Provide pre- and post-sales support for applicable products within your scope and knowledge area.
• Develop expertise in our clients’ advertising solutions, identify industry trends, and proactively address challenges.
• Share valuable product insights, feedback, and revenue trends based on your experience and feedback from advertisers.
• Champion success stories by highlighting advertisers’ growth achievements through our products, utilizing various tools to effectively communicate and drive their business success.
• Perform additional duties as assigned by management to support the effective implementation, maintenance, and continuous improvement of TDCX’s Quality Management System.

Requirement:

• Possess at least a diploma (Advanced/Higher/Graduate), Bachelor’s Degree, Postgraduate Diploma, or Professional Degree in any field.
• Preferably have 2 years of relevant work experience.
• Demonstrate strong time management skills and a drive to exceed expectations.
• Business development, sales account management, or consultative selling experience is a plus.
• Exhibit excellent verbal, written, and listening communication skills.
• A self-starter who can meet deadlines, enjoys working in a competitive inside sales environment, and is comfortable with computers and multiple systems.
• Proficient in English and the language of the supporting market.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration

We regret only short-listed candidates will be notified.

Lai Kok Soon

Reg No: R24121496

TDCX Talent Solutions Pte. Ltd

EA License No: 23C2024