Digital Retail & Operations Leader for Social Impact

EDEN AND ELIE PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A social enterprise specializing in lifestyle products is looking for a Digital, Retail & Operations Manager in Singapore. This role involves managing digital retail channels and coordinating business operations to ensure an optimal customer experience. The ideal candidate has at least 5 years of experience in retail or e-commerce, strong project management skills, and excels in cross-functional team leadership. Applicants must commit to a full-time in-person schedule, including weekends and vendor training sessions.

Qualifications

• Minimum 5 years of experience in retail operations, e-commerce, or business management.
• Proven ability in project management and process improvement.
• Strong communication skills with experience in stakeholder management.

Responsibilities

• Oversee the management of digital retail channels including e-commerce.
• Coordinate with production teams for forecasting and planning.
• Build systems for improved coordination between production and retail.

Skills

Project management

Process improvement

Team leadership

Customer engagement

Organizational skills

Problem-solving

Tools

Shopify

Klaviyo

Microsoft Office

Google Suite

Job description

A social enterprise specializing in lifestyle products is looking for a Digital, Retail & Operations Manager in Singapore. This role involves managing digital retail channels and coordinating business operations to ensure an optimal customer experience. The ideal candidate has at least 5 years of experience in retail or e-commerce, strong project management skills, and excels in cross-functional team leadership. Applicants must commit to a full-time in-person schedule, including weekends and vendor training sessions.