Digital Payment Product Manager - Global Payment - Singapore

ByteDance; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading technology company in Singapore is looking for a Product Manager to enhance online payment products. The ideal candidate will have experience in fintech, strong user experience skills, and a collaborative mindset. Responsibilities include product design, lifecycle management, and cross-functional teamwork to improve user satisfaction and business metrics.

Qualifications

• Solid experience as a product manager in the fintech industry.
• Hands-on experience managing consumer-facing product lifecycle.
• Strong business sense and attention to detail.

Responsibilities

• Deliver optimal online payment products for users.
• Collaborate with cross-functional teams to enhance product features.
• Identify optimization requirements and enhance product architecture.

Skills

Product management

User experience design

Data analysis

Stakeholder management

Business analysis

Job description

Responsibilities

• Deliver the best experience for online payment products for global individual users and business partners.
• Understand user customs, competitor landscape, regulation, market insights, consumer pain points, and differentiate product value proposition to improve user experience and enrich product features.
• Responsible for the payment product's design and iteration, from conception, design, development, testing, release, and operation, for user scenarios including checkout, withdrawal, refund, etc., adapting to various global business lines to optimize user payment experience and improve key business indicators such as Payment Conversion Rate & Success Rate.
• Identify optimization requirements between business and product baseline, and improve product architecture and design to ensure high stability, performance and reliability.
• Operate products by targeting regulatory issues, user feedback, and data analysis to continuously improve user experience, increase customer acquisition and retention, and identify insights and trends in product features to strengthen competitiveness.
• Work with multiple cross‑functional teams to effectively manage stakeholders and products across multiple markets, continuously optimizing product request acceptance processes and improving delivery efficiency.

Qualifications

• Solid experience as a product manager/owner with payments‑related products in the fintech industry.
• Hands‑on experience managing consumer‑facing product lifecycle, including competitive analysis, user research, requirement analysis, product specification, data analysis, and operation.
• Strong business sense, user‑experience design skills, and attention to detail coupled with passion for developing products with deep customer empathy.
• Strong logical and structural thinking, excellent ability to abstract and inductive reasoning.
• Comfortable with ambiguity and change in a fast‑paced environment; self‑driven, positive attitude, and team player.
• Global stakeholder collaboration and management skills.
• Preferred: 5+ years product manager experience, payment domain knowledge (wallet, card, settlement, digital banking, cross‑border payment), familiarity with e‑commerce, livestreaming, gaming, or music payment scenarios, and a technical background.

About Us

Founded in 2012, ByteDance’s mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut, and Pico, and platforms specific to the China market such as Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance’s mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life, a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.