Digital Consultant

WPH DIGITAL PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A digital services company in Singapore is seeking a candidate to lead digital initiatives, manage client relationships, and provide solution consulting. The ideal applicant has a degree in IT or related fields and at least 1 year of experience in managing digital accounts. This role emphasizes strong communication and interpersonal skills, with opportunities for growth in a dynamic environment.

Qualifications

• Minimum Degree in Information Technology, Computer Science, or in digital media.
• At least 1 year of experience in managing digital accounts and integrated digital projects.
• Excellent communication skills, both written and verbal.

Responsibilities

• Lead digital services and participate in RFPs and pitches.
• Provide solution consulting to customers.
• Manage client escalations and develop strong relationships.

Skills

Communication skills

Customer-oriented

Interpersonal skills

Relationship building

Digital project management

Education

Degree in Information Technology, Computer Science, or related field

Job description

Job Duties

• Lead digital services in new business initiatives, incl. writing proposals, creating estimates and presentations and actively participate in RFPs and pitches as needed.
• Provide Solution Consulting to Customers and give intelligent response.
• Responsible for the satisfaction and growth of accounts, and able to identify opportunities for growth and incremental opportunities with client.
• Manage client escalations and conflict resolution.
• Develop and sustain strong working relationships with customers, management, development team, test, IT peers and vendors.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Taking ownership of client needs/requests and facilitates their completion.
• Participation in key client meetings including status update meetings and presentation of project deliverables.
• Delivers engaging, informative, well-organized presentations.
• Maintaining profitability of engagements in partnership with project management.

Qualifications & Skills

• Minimum Degree in Information Technology, Computer Science, or in digital media, Communications or related degree.
• At least 1 year of experience in handling managing digital accounts and integrated digital projects.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, written and verbal.
• Excellent at relationship building and interpersonal skills.
• Ability to maintain poise, confidence and professional disposition under high-pressure situations.
• Candidates with no experience are welcomed.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices