Digital Communications & Customer Experience Management Executive

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment firm in Singapore is looking for a candidate to support digital communications campaigns. Responsibilities include managing content updates on digital platforms, developing multimedia content, and coordinating campaign performance metrics. The ideal candidate must be well-organized, proficient in Microsoft Office, and capable of handling various tasks independently. This role requires effective collaboration with internal departments and external vendors to ensure consistent messaging across all communications.

Qualifications

• Proficiency in Microsoft Office at an intermediate level (Word, Excel, Outlook).
• Capable of handling both administrative tasks and physical aspects of the role.
• Efficiently manage multiple responsibilities.

Responsibilities

• Support the implementation of digital communications campaigns.
• Manage content updates across digital platforms including social media.
• Develop and adapt digital content for communications campaigns.
• Coordinate digital campaigns and track performance metrics.
• Work with internal departments and external vendors for consistent messaging.
• Identify content opportunities and apply best practices.

Skills

Well-organized

Proficient in Microsoft Office

Able to manage multiple responsibilities

Job description

Duration: 1 year
Location: Pasir Panjang
Working Hours: Monday - Thursday 8.30am to 6pm; Friday 8.30am to 5.30pm

Responsibilities

• Support the implementation of digital communications campaigns to strengthen public awareness and engagement on energy issues and initiatives.
• Manage day-to day content updates and postings across digital platforms including social media channels, the corporate website and internal communications.
• Develop and adapt digital content, including copywriting, visuals and multimedia, to support communications campaigns and initiatives.
• Coordinate digital campaigns and assist in tracking performance metrics and analysing results.
• Work closely with internal departments and external vendors to ensure communications activities are consistent messages, and effectively disseminated.
• Assist in identifying content opportunities and apply relevant best practices where appropriate.

Requirement

• Well-organized and capable of handling both administrative tasks and the physical aspects of the role.
• Proficient in Microsoft Office at an intermediate level (e.g., Word, Excel, Outlook).
• Able to work independently and manage multiple responsibilities efficiently.

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