Digital Business & GenAI Intern, Bancassurance

Manulife; Singapore; Hybrid; SGD 11,000 - 22,000; Part time

Job summary

Manulife is seeking a driven intern to support Digital and GenAI initiatives within the Bancassurance team. The role suits someone analytical, structured and able to work independently in a fast-paced environment; duration January to May/June 2027 with a minimum of 4 days per week.

You will coordinate projects, conduct research, prepare clear storyboards for management discussions, and collaborate with stakeholders to improve digital journeys and GenAI use cases.

Qualifications

• Undergraduate in Business, Finance, Economics, Information Systems or a related discipline.
• Strong PowerPoint and Excel skills, with an ability to structure and communicate information clearly.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Self-starter who is comfortable working independently and taking ownership of tasks.
• Interest in digital business, financial services or GenAI would be an advantage.

Responsibilities

• Support Digital and GenAI initiatives, including project coordination, analysis and tracking of key deliverables.
• Conduct research and analyse business, campaign and customer-related information to support decision-making.
• Prepare clear, well-structured storyboard for management and stakeholder discussions.
• Support business requirements, documentation, meeting preparation and follow-up actions.
• Work with different stakeholders and contribute ideas to improve digital journeys and GenAI use cases.

Skills

PowerPoint

Excel

Analytical thinking

Communication skills

Independent worker

Education

Undergraduate major in related field

Tools

MS Office

Job description

We are looking for a driven and resourceful intern to support key Digital Business and GenAI initiatives within our Bancassurance team.
This role is ideal for someone who is analytical, structured and able to work independently in a fast-paced environment.

Internship duration: January to May/June 2027
Work commitment: Minimum of 4 days per week

Position Responsibilities:

• Support Digital and GenAI initiatives, including project coordination, analysis and tracking of key deliverables.
• Conduct research and analyse business, campaign and customer-related information to support decision-making.
• Prepare clear, well-structured storyboard for management and stakeholder discussions.
• Support business requirements, documentation, meeting preparation and follow-up actions.
• Work with different stakeholders and contribute ideas to improve digital journeys and GenAI use cases.

Required Qualifications:

• Undergraduate in Business, Finance, Economics, Information Systems or a related discipline.
• Strong PowerPoint and Excel skills, with an ability to structure and communicate information clearly.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Self-starter who is comfortable working independently and taking ownership of tasks.
• Interest in digital business, financial services or GenAI would be an advantage.

What You’ll Gain

• Hands-on exposure to Digital and GenAI initiatives within Bancassurance.
• Opportunity to work on real business problems and cross-functional projects.
• Exposure to business planning, stakeholder management and senior management discussions.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid