Digital Business Analyst

PEOPLESEARCH PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A digital solutions company is seeking a Digital Business Analyst in Singapore. The role involves bridging business stakeholders with teams to design user-centric, data-driven solutions. Ideal candidates should have a relevant degree and 3-5 years in business analysis or project management. The position promises a collaborative environment focusing on quality and user satisfaction.

Qualifications

• 3-5 years of experience in business analysis and project management.
• Proactive, quality-focused self-starter with analytical skills.
• Results-oriented with strong customer focus.

Responsibilities

• Gather and translate business requirements into actionable user stories.
• Apply frameworks like Customer Journey Mapping and Design Thinking.
• Build and maintain strong user engagements.

Skills

Business analysis

System analysis

Project management

Customer Journey Mapping

UX design

Verbal and written communication

Negotiation skills

Education

Bachelor's degree in Computer Science or related field

Job description

Digital Business Analyst

As part of the company’s digitalization journey, our client is seeking a dynamic and forward-thinking Digital Business Analyst to bridge between business stakeholders and relevant teams, driving the design and delivery of user-centric, data-driven digital solutions.

Responsibilities:

• Gather and translate business requirements into actionable user stories. Support UAT, issue resolution, and continuous process improvement.
• Apply frameworks like Customer Journey Mapping, Design Thinking, and UX design to co-develop innovative digital solutions.
• Provide value-added advice to business users on best practices in technology usage, review and improve work processes, support change management, and facilitate alignment with the company’s vision.
• Build and maintain strong user engagements to achieve high levels of user satisfaction.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in business analysis, system analysis, and project management.
• Proactive, quality-focused self-starter with an analytical and methodical approach.
• Results-oriented with strong customer focus and multi-tasking abilities.
• Excellent verbal and written communication, presentation, and negotiation skills.

Location: North-East

We are an equal opportunities employer and welcome applications from all qualified candidates.