Diamond Sales Advisor — Luxury Jewelry Consultations

Swift Search Global Pte Ltd; Singapore; On-site; SGD 28,000 - 47,000; Full time

Job summary

Swift Search Global Pte Ltd is seeking a customer-focused individual to assist clients in understanding needs and guiding meaningful purchasing decisions.

You will be trained in diamond and wedding band knowledge and learn how to guide customers through the selection process, educating them on options and features while building rapport and trust throughout the consultation and sales journey. The role emphasizes meeting individual and team targets with after-sales care.

Qualifications

• Strong communication and interpersonal skills are essential.
• Confident, professional and customer-oriented.
• Able to understand customers' needs and provide suitable recommendations.
• Comfortable working in a sales and customer-facing environment.
• Willing to learn detailed product knowledge about diamonds and wedding bands.
• Able to work 6 days per week, including weekends where scheduled.
• Sales, retail or customer service experience is an advantage.

Responsibilities

• Attend to customers and understand their preferences, requirements and budget.
• Educate customers on diamonds, wedding bands and available options.
• Explain product features and differences clearly and confidently.
• Recommend suitable products based on customers' needs.
• Build strong rapport and trust with customers.
• Handle customer enquiries, concerns and objections professionally.
• Follow up with customers and provide excellent after-sales service.
• Work towards individual and team sales targets.
• Maintain a high standard of customer service throughout the consultation and sales process.

Skills

Communication skills

Customer focus

Needs analysis

Sales environment

Product knowledge

Weekend availability

Experience in sales

Job description

Swift Search Global Pte Ltd is seeking a customer-focused individual to assist clients in understanding needs and guiding meaningful purchasing decisions.

You will be trained in diamond and wedding band knowledge and learn how to guide customers through the selection process, educating them on options and features while building rapport and trust throughout the consultation and sales journey. The role emphasizes meeting individual and team targets with after-sales care.