Desktop Support Team Lead (12-Month Contract) - Marina One

Cultivar Staffing & Search; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT service provider in Singapore is seeking a Desktop Support Team Lead to oversee a team of End User Support Engineers. Your role includes managing desktop support tasks, ensuring resolutions to incidents, and liaising with clients. Ideal candidates should have at least 3 years of technical and supervisory experience and strong communication skills. This contract position offers a competitive salary and a collaborative work environment.

Qualifications

• At least 3 years experience in a technical and supervisory role.
• Ability to guide the team in implementing improvements.
• Experience in advising clients and resolving incidents.

Responsibilities

• Oversee 7 End User Support Engineers.
• Manage Windows laptop cloning and provisioning tasks.
• Report progress on incidents to the customer.
• Serve as the liaison between the customer and the team.

Skills

Technical and supervisory experience

Incident tracking and resolution

Client communication

Windows laptop provisioning

Job description

A leading IT service provider in Singapore is seeking a Desktop Support Team Lead to oversee a team of End User Support Engineers. Your role includes managing desktop support tasks, ensuring resolutions to incidents, and liaising with clients. Ideal candidates should have at least 3 years of technical and supervisory experience and strong communication skills. This contract position offers a competitive salary and a collaborative work environment.