Desktop Support #ISW (West Region)

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment firm in Singapore is looking for an IT Support Specialist to provide onsite technical support for end users. Responsibilities include troubleshooting hardware and software issues, supporting desktops and notebooks, and printer maintenance. Candidates should have a certification in IT and experience in end user support. This role will allow you to work in a dynamic environment and take on complex issues.

Qualifications

• Studies or Certification in Information Technology or relevant fields.
• Experience in end user support / IT Support function.
• Team player.

Responsibilities

• Provide IT technical onsite support for end user services problems.
• Support desktops, notebooks, printers, and scanners hardware components.
• Troubleshoot and reconfigure Microsoft Windows and applications.

Skills

End user support

Team player

Education

Studies or Certification in Information Technology

Tools

Microsoft Windows

MS Office

Apple IPad software

Job description

Job Description

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Studies or Certification in Information Technology or relevant fields
• Experience in end user support / IT Support function
• Team player

Interested applicants, please email your resume to Surin Su Sandar Win

Email: [e-mail]

CEI Reg No: R23117721

EA Licence No: 99C4599

Recruit Express Pte Ltd